Area Specialist

Ingersoll-Rand; Pomona, Northern (CA, KY); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) plan

Health benefits

Paid time off

Employee stock grant

Job summary

Ingersoll Rand’s Pomona, CA Customer Center is hiring an Area Specialist to provide administrative support across three California locations, focusing on cash flow, safety, policy compliance, and HR/Finance tasks. The role reports to the Area Operations Manager and may touch Sales, Service, or Operations functions.

Required are a high school diploma or GED and strong financial, analytical, and problem-solving skills, with proficiency in MS Office, Salesforce, SAP, and ERP systems.

Qualifications

• High school diploma or GED required.
• Financial acumen, problemsolving,and data analytics skills required.

Responsibilities

• Coordinate resolution of disputed customer invoices, process portal invoices, manage credit memos, reconcile cash & credit card transactions, and assist with credit worthiness decisions.
• Organize new customer and/or new vendor account set-up and manage customer account changes. Ensure compliance with Goods Received Not Invoiced (GRNI).
• Manage indirect purchasing to ensure Customer Centers are properly resourced (facility services, office equipment, and office & safety supplies).
• Manage phones, process incoming and outgoing mail, and handle all office filing.
• Completing customer/contractor forms/questionnaires and requesting certificate of insurance.
• Manage training calendar and employee engagement events, including ordering catering and supplies.
• Collaborate with local Service Supervisor to coordinate facility maintenance, and ensure employment law and EHS regulatory compliance.
• Work with Finance to manage data for reporting and decision-making.

Skills

Financial acumen

Data analytics

Problem solving

Communication

Education

High school diploma or GED

Tools

Salesforce

SAP

ERP

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

The total pay range for this role, including incentive opportunities, is Min - 60,000 - Max - 85,000 . The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

Job Title:Area Specialist

Location:Pomona, CA

About Us

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems.

Job Overview

Ingersoll Rand’s Compression Systems & Services Pomona, CA Customer Center is hiring an Area Specialist to join their team. The Area Specialist position provides a vareity of administrative support for 3 Customer Center locations in California and Arizona. The Area Specialist is responsible for supporting cash flow activities, employee health & safety, policy compliance, and facility oversight. Additionally, the Area Specialist will provide administrative assistance with HR and Finance related activities in the customer centers. The Area Specialist will report to Area Operations Manager, but assigned responsibilities may support objectives in the Sales, Service, or Operations areas of the office.

Responsibilities

• Coordinate resolution of disputed customer invoices, process portal invoices, manage credit memos, reconcile cash & credit card transactions, andassistwith credit worthiness decisions.
• Organize new customerand/or new vendoraccount set-up and manage customer account changes.Ensurecompliance with Goods Received Not Invoiced (GRNI).
• Manage indirect purchasing to ensure CustomerCentersare properly resourced (facility services, office equipment, and office & safety supplies).
• Manage phones, process incoming and outgoing mail, and handle all office filing.
• Completing customer/contractor forms/questionnaires and requesting certificate of insurance.
• Manage trainingcalendarandemployee engagementevents,includingorderingcateringand supplies.
• Collaborate with local Service Supervisor to coordinate facilitymaintenance, andensureemploymentlawand EHS regulatory compliance.
• Work with Finance to manage data for reporting and decision-making.

Requirements

• High school diploma or GEDrequired.
• Financial acumen, problemsolving,and data analytics skillsrequiredfor success.

Core Competencies

• Excellent relationship-building and interpersonal skills, including verbal and written communication skills.
• Honest, self-motivatedand team oriented.
• Able to work within a team environment and independently.
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and to recommend technical solutions
• Must have excellent prioritization and time management skills

Requirements

• High school diploma or GEDrequired.
• Financial acumen, problemsolving,and data analytics skillsrequiredfor success.

Core Competencies

• Excellent relationship-building and interpersonal skills, including verbal and written communication skills.
• Honest, self-motivatedand team oriented.
• Able to work within a team environment and independently.
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and to recommend technical solutions
• Must have excellent prioritization and time management skills

Preferences

• Proficiencyin MS Officerequired;proficiencyin Salesforce (or other CRM), SAP,ERPand other software systems strongly preferred.
• Bachelor’s Degree in HR, Business Administration, or relevant field or a combination of relevant education and experience required.

Travel & Work Arrangements/Requirements

• This position will be based in Pomona, CA and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%).

• This position will be based in Pomona, CA and may travel occasionally within the US for meetings, employee training, and other business needs (5-10%).

Pay Range:

The total pay range for this role, not including incentive opportunities, is $60,000 – $85,000]. The pay range takes into account a wide range of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

The total pay range for this role, including incentive opportunities, is $60,000 - $85,000. The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Ingersoll Rand, it is not typical for a candidate to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

If you are a person with a disability and need assistance applying for a job, please submit a request .

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.