Area Service Sales Manager

Hiller Companies; Concord (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

$150 boot allowance

Career advancement

Job summary

The Hiller Companies, LLC has an immediate opening for an Area Sales Manager (ASM). This role leads and grows the service sales team, recruits top performers, and takes ownership of the Service Sales Culture across a multi-state region.

The ASM will hire, train, and mentor staff, develop budgets and forecasts, set goals and KPIs, and build relationships with key customers. The position offers hybrid or remote work options within the assigned region and a base salary plus performance bonuses.

Qualifications

• High School Diploma or GED required; bachelor’s degree in Business Administration, Marketing, or similar preferred.
• 10+ years in the Fire Protection Industry, preferably in a sales/sales management capacity.
• Entrepreneurial spirit and growth mindset with a track record in a process-driven national or international company.
• Must be able to lead assigned team effectively.
• Strong communication with a wide range of stakeholders, including executives and customers.
• Professional appearance and demeanor; ability to project a positive image of the organization.
• Excellent organizational, analytical, decision-making, and problem-solving skills.
• Proficient with Microsoft Office; experience with enterprise CRM and estimating platforms.

Responsibilities

• Develop and lead a world-class Service Sales Team culture within the organization.
• Hire, train, recruit, supervise, develop, and mentor the Service Sales Team.
• Develop annual budget for Service Sales and direct forecasting.
• Set Service Sales goals, quotas, and KPIs; manage annual reviews.
• Build leadership-based relationships with key customers.
• Review Service Sales reports and communicate trends to Senior Leadership.
• Lead cross-functional collaboration between Service Sales and Operations to meet metrics.
• Oversee recruiting, training, estimating, job booking, and operations turnover processes.
• Represent the company at industry events and product shows.

Skills

Team leadership

CRM experience

Analytical skills

Communication skills

Strategic thinking

Education

High School Diploma or GED

Bachelor’s degree preferred (Business/Marketing)

Tools

Microsoft Office

CRM software

Estimating platforms

Job description

The Hiller Companies, LLC has an immediate opening for Area Sales Manager (ASM).

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.

Job Summary

The Area Sales Manager is responsible for implementing and driving a positive Service Sales Culture. This leader will lead, train and grow an existing service sales team, aggressively recruit top industry performers and ultimately take ownership of the Service Sales Culture.

Work Location

This is position supports a region including Atlanta GA, Charlotte NC or Charleston SC and can be hybrid or remote within the assigned region.

Key Responsibilities

• Play an integral role in developing a world-class Service Sales Team Culture, not only with the Service Sales Team, but the total Hiller Organization.
• Hire, train, recruit, supervise, develop, and mentor a Service Sales Team focused on recurring service inspections, service projects, and central station monitoring.
• Develop annual budget for Service Sales. Directs sales forecasting activities and sets performance goals accordingly.
• Develop, implement, and manage Service Sales Goals, Quotas, and KPIs.
• Develop and implement an annual review process.
• Create leadership-based relationships with key Service Customers.
• Review and analyze Service Sales Reports / Dashboards. Communicate trends and corrective action to Senior Leadership.
• Lead Service Sales and Operations collaboration process to exceed company metrics. Develop, lead, and drive accountability for the Service Sales Cost Review Process.
• Take an active leadership role as a Service Sales Process change agent: recruiting, sales training, estimating, job booking, and operations turnover.
• Participates in industry-related events and national product shows.
• Drive accountability for exceeding sales representative quotas – order intake and gross margin.
• Other duties as assigned.

Our Area Sales Managers earn a combination of base salary and performance driven bonus. Exceeding sales goals can have a huge impact on total earnings! The individual starting salary will be determined by factors including education, skills, experience and expertise. The posted salary range reflects the anticipated hiring range for this position at the time of posting and is provided in accordance with applicable pay transparency laws. Actual starting pay will be determined based on job-related factors, including the candidate's qualifications, experience, skills, education, internal equity, geographic location (where applicable), and market considerations. Not all candidates will be hired at the top of the range. The range reflects base salary only and does not include any applicable bonuses, commissions, overtime, or the value of employee benefits. Eligible employees may participate in the Company's benefit programs, subject to the terms and eligibility requirements of each plan.

Location(s)

300 MANOR AVE SW, CONCORD , North Carolina 28025-5714 , United States

2089 WAMBAW CREEK RD UNIT 1, CHARLESTON , South Carolina 29492-9300 , United States

, United States

, United States

Requirements

What We Are Looking For

• High School Diploma or GED is required; however, a bachelor’s degree in Business Administration, Marketing, or similar discipline is strongly preferred.
• 10+ Years in the Fire Protection Industry, ideally, in a sales/sales management capacity.
• Entrepreneurial spirit and growth mindset with a successful history of solid contributions in a process-driven national or international company.
• Must be able to lead assigned team effectively.
• Passion to effectively communicate with a wide range of individuals – sales representatives, sales managers, executive leadership, vendors, and C‑Suite customers.
• Professional appearance and demeanor, along with the demonstrated ability to project a positive image of the organization to employees, customers, industry, and community.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.
• Must be proficient with Microsoft Office Suite.
• Proven experience with enterprise-level CRM and estimating platforms.

Physical Requirements

• Must be able to sit for long periods of time
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
• Must be able to perform some repetitive motions while using a computer
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Put People First, Empower the Branches, Earn Customer Trust, Embrace the Challenge and Act with Integrity.

Most employee benefits start from the first day of employment, including

• Competitive compensation package, including pay advancement opportunities for industry certificifications and continuing education.
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short term disability, voluntary long term disability, critical illness & accident insurance and paid time off.
• Company-provided training, tools, and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs.
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers, and together, let’s make the world a safer place.