Area Service Manager

Trane Technologies plc; Ohio; On-site; USD 118,000 - 165,000; Full time

Benefits offered by this job

医疗保险

401K 匹配

教育培训机会

学费补助/学生贷款支持

带薪休假与假期福利

Job summary

Trane Technologies plc 在全球数据中心市场扩张背景下，诚邀区域服务经理加入，负责区域服务运营、启动支持、保修执行、维护与维修等工作，重点覆盖 HVAC 系统与服务。与数据中心团队紧密协作，覆盖从建设/调试到持续运营的全生命周期。

此职位需领导并协调关键服务流程，推动服务协议定价、现场调度与技术人员培训发展，确保客户满意度与运营卓越，并承担预算、回款与利润目标，同时支持跨地区的差旅与现场工作。

Qualifications

• HVAC 或相关领域5年以上经验
• 3年以上带领大团队和排班经验
• 具备项目管理能力
• 熟练使用Microsoft 应用，Salesforce经验者优先
• 驾驶证有效，近3年无重大违法记录
• 具备领导力原则相关价值观

Responsibilities

• 对区域服务收入月度预测负责，推动服务协议增长
• 负责费用与预算控制，覆盖车队、制服、工具、安全设备等
• 管理服务协议、项目与维修工作的风险
• 监督服务协调，提升培训与技能水平，优化客户体验
• 通过绩效管理与培训提升员工能力
• 确保边际利润与现金流，发票及时开具
• 确保环境、健康与安全合规，在现场及车间执行培训
• 出差至客户现场，可能在户外或机械房工作

Skills

领导力

项目管理

HVAC 经验

团队领导

Salesforce 经验

MS Office

驾驶证

Tools

Microsoft Office

Job description

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技， 以及通过我们的各项业务，包括 特灵注册商标 和 Thermo King可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

工作地点：

现场（5天）

What's in it for you:

Trane is seeking an Area Service Manager to join our organization. This leadership role is responsible for overseeing service operations within the rapidly expanding Data Center market, with accountability for start-up support, warranty execution, repair services, and preventive maintenance activities.

The Area Service Manager will work in close partnership with the existing Data Center team to support customers throughout the full lifecycle of data center projects, from initial construction and commissioning through ongoing operations and maintenance, with a specific focus on HVAC systems and services.

This position is responsible for leading and coordinating key service processes, including collaboration with sales to provide timely service agreement pricing, supporting customer and sales contract pricing for parts and service, directing field service coordination, and driving technician recruitment, training, and development. Additional responsibilities include oversight of invoicing and collections, while ensuring a high standard of customer satisfaction and operational excellence.

Candidates can be located in any of the following locations with a willingness to travel to the other sites as needed: Valley View, OH, Columbus, OH, Holland, OH or Pittsburgh PA. Company Vehicle Provided.

What you will do:

• P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service growth by partnering with the acquisition team (sales).
• Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.
• Risk mitigation - responsible for managing risk in service agreements, service projects and repairs work.
• Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the district. This includes emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
• Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process and technical skills to the highest degree possible.
• Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
• Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
• Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During the site visits, the employee may be exposed to variable weather conditions; moving mechanical parts; heights, and other variable environmental conditions based on location.

What you will bring:

• 5+ years experience in HVAC or a related field, technical systems (or equipment or skilled trades).
• 3+ years experience managing and coaching large teams and organizing work schedules.
• Project management skills to oversee and drive successful project execution for startups and customer requests.
• Tech-savvy with expertise in Microsoft applications. Salesforce experience considered an asset.
• We prioritize practical experience, relevant skills, and alignment with our leadership principles.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

年度基本薪资范围或小时基本工资范围

$117,673.33 - $164,675.00

薪酬类型

薪资

符合激励资格

Yes

符合销售佣金资格

No

免责声明我们致力于为该职位提供具有竞争力的薪酬，并根据多种因素进行定制。实际薪酬将取决于资历、绩效、地理位置、学历、经验、出差要求以及工会归属等因素。我们的薪酬范围通常以该国家的全国平均水平为基础。此外，福利待遇可能会因地区、业务归属、工会参与以及员工身份的不同而有所差异。

在工作与家庭中都能蓬勃发展：

• 您和家人的福利从第一天起即生效，包括医疗保险，以及提供丰厚激励的全方位健康福利计划 – 我们敢于关怀！
• 家庭组建福利包括生育治疗保障，以及收养/代孕协助。
• 带薪休假包括最多 15 天年假、带薪节假日、病假，以及其他支持志愿服务和育儿假的选项。
• 401K 匹配缴款、通过公司项目提供的教育与培训机会，以及学费补助和学生贷款债务支持。

免责声明： 福利内容可能因工作地点、集体谈判协议以及当地/州法规而异

安全敏感岗位

Yes

公司将某些岗位指定为安全敏感岗位。安全敏感岗位可能要求您通过额外的药物筛查。此岗位为安全敏感岗位：

我们提供具有竞争力的薪酬以及全面的福利和项目。我们是一个机会均等的雇主，所有符合条件的申请者均会被公平考虑录用，无论其种族、肤色、宗教、性别、性取向、性别认同、国籍、孕期、年龄、婚姻状况、残疾、受保护退伍军人身份或任何受法律保护的身份。