Area Security Officer (Full-Time)

OLS Hotels & Resorts; Kahului (HI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, life, and pet

Paid Time Off (PTO)

Education Assistance

Employee rates at affiliated hotels

Lead Share Bonus

Employee recognition programs

Associate Referral Bonus Program

Job summary

Maui Seaside Hotel + Hampton Inn & Suites Maui North Shore is seeking an Area Security Officer to help maintain a safe, guest-friendly environment across multiple Maui properties. The role requires frequent travel, night/weekend shifts, and collaboration with hotel teams to ensure visible safety presence.

Responsibilities include patrolling interiors and exteriors, responding to incidents, and assisting with guest needs while upholding professional standards and procedures.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required; ability to drive both automatic and manual transmission vehicles.
• Guard Card and CPR/First Aid certification preferred (or willingness to obtain).
• 1–2 years of security, military, law enforcement, or hospitality experience preferred.

Responsibilities

• Perform regular patrols of interiors, exteriors, and parking areas across properties.
• Monitor and respond to security concerns or safety hazards promptly and professionally.
• Complete thorough security incident reports and daily activity logs; escalate incidents to managers.
• Support hotel staff in managing disturbances, emergencies, or guest concerns with professionalism.
• Travel between multiple properties as assigned to provide on-site security presence.

Skills

English communication

Calm under pressure

Physical fitness

Customer service

Education

High school diploma or equivalent

Driver's license

Tools

Guard Card

CPR/First Aid certification

Job description

Do you take pride in creating safe, welcoming environments for guests and team members? Are you calm under pressure, observant, and service-oriented? Do you thrive in dynamic environments where each day brings something new? If so, we invite you to explore an exciting opportunity with Maui Seaside Hotel + Hampton Inn & Suites Maui North Shore as an Area Security Officer.

Primary Mission: The Area Security Officer plays a vital role in supporting the safety and security of multiple properties within a designated region. This role focuses on maintaining a secure, guest-friendly environment by conducting property patrols, responding to incidents, and assisting hotel teams with security-related concerns. This position requires frequent travel between properties and flexibility in scheduling, including nights, weekends, and holidays.

Key Responsibilities

• Perform regular patrols of hotel interiors, exteriors, and parking areas across assigned properties.
• Monitor and respond to security concerns or safety hazards promptly and professionally.
• Complete thorough security incident reports and daily activity logs; escalation incidents to appropriate managers.
• Support hotel staff in managing disturbances, emergencies, or guest concerns with professionalism and discretion.
• Travel between multiple hotel properties as assigned, sometimes on short notice, to provide on-site security presence and support.
• Maintain familiarity with each property's emergency procedures, life safety systems, and key facility layouts.
• Assist guests with requests such as escorts to parking areas or general hotel information.
• Collaborate with hotel teams to ensure a consistent and visible safety presence.
• Assist overnight teams with basic maintenance, guest requests, or valet support as needed.
• Participate in ongoing training, including CPR/First Aid, safety drills, and hotel-specific procedures.
• All other duties, as assigned.

Requirements

Education & Certification

• High school diploma or equivalent required.
• Valid driver's license required; ability to drive both automatic and manual transmission vehicles.
• Guard Card and CPR/First Aid certification preferred (or willingness to obtain).

Experience

• Minimum of 1-2 years of security, military, law enforcement, or hospitality experience preferred.

Skills & Abilities

• Strong communication skills in English; a second language is a plus.
• Ability to remain calm and courteous in high-pressure situations.
• Physically able to:
  • Stand and walk for extended periods across significant distances
  • Climb stairs and ladders at a rapid pace
  • Bend, kneel, and stoop
  • Lift, carry, or move up to 100lbs
  • Respond quickly to emergencies in various environments, including outdoors and in extreme temperatures
• Comfortable working in varied weather conditions and responding to emergencies.
• Working hours will vary based on operational needs. Must be flexible and available to work morning, day, evening and overnight shifts, including weekends and holidays as required.

Why Join Us?

At our properties, we don't just manage hotels-we cultivate experiences. You'll join a passionate, inclusive team that values growth, balance, and excellence. Our culture empowers every team member to make an impact, support one another, and grow in their careers. Full-time benefits include:

• Competitive pay
• Medical, dental, vision, life, and pet insurance
• Paid Time Off (PTO)
• Management Contract Referral Program
• Education Assistance
• Costco Membership
• Employee rates at all 35+ affiliated properties
• Lead Share Bonus
• Employee recognition programs
• Associate Referral Bonus Program

Our Core Values

• We are plugged into people, technology and the cutting edge of culture.
• We are free-thinkers who embrace diversity and advocate for innovation.
• We are collaborative and believe that the best solutions are found by working hand-in-hand.
• We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
• We are analytic thought leaders who harness the power of data to maximize return on investment.

Disclaimer: By submitting your application for this position, you acknowledge and consent to undergo a comprehensive background screening and drug testing process as a condition of employment. This screening may include, but is not limited to, verification of identity, criminal history, credit history, education, employment history, and professional references. Furthermore, you agree to participate in any required drug testing, which may involve the collection and analysis of urine, blood, saliva, or hair samples. The results of these screenings will be used in accordance with applicable federal, state, and local laws, and may impact the final hiring decision. Please note that any false statements or omissions on your application may result in disqualification from the hiring process or termination of employment. By proceeding with your application, you confirm your understanding and acceptance of these terms.