Area Sales Manager

Globe Life; Juneau (AK); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work up to 2 days/week

Job summary

Loews Arlington Hotel and Convention Center seeks a sales professional to drive revenue, manage key accounts, and entertain potential clients. The role involves coordinating with hotel departments, preparing regular sales reports, and promoting the property at events and trade shows.

The position requires excellent communication, organization, and guest relations skills, with independent judgment and a remote component of up to 2 days per week.

Qualifications

• Excellent communication, organizational and guest relations skills.
• Ability to work with minimal supervision and exercise independent judgment.
• Role includes a remote component up to 2 days per week.

Responsibilities

• Deliver revenue expectations in line with hotel budget.
• Achieve annual goals as designated by ADOS.
• Develop strong working relationships with hotel department heads and operational areas.
• Provide weekly and monthly reports of sales calls and marketing actions.
• Actively prospect new business and secure repeat events.
• Conduct site experiences and entertain potential and existing clients.
• Attend networking functions and trade shows to promote the hotel.
• Develop and maintain an account base to achieve hotel revenue goals.
• Be a brand ambassador and reflect Loews Hotels’ values at all times.

Skills

Communication

Organization

Guest relations

Sales experience

Independent judgment

Job description

Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.

Essential Functions and Responsibilities

• Deliver revenue expectations in line with overall hotel budget.
• Achieve annual goals as designated by ADOS.
• Maintain efficient and timely processing of paperwork, files and reports.
• Develop strong working relationships with hotel department heads and operational areas.
• Provide weekly and monthly reports of sales calls and marketing actions as requested by ADOS.
• Respond promptly to requests by ADOS or AADOS for reports and other assignments.
• Actively prospect new business and secure repeat events.
• Conduct site experiences and entertain potential and existing clients.
• Attend networking functions and trade shows as needed to promote the hotel.
• Develop and maintain an account base, as designated by ADOS, to achieve hotel revenue goals.
• Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation and entertainment.
• Respond promptly to all inquiries and correspondence from clients, prospects and lead referrals.
• Execute sales calls and sales trips as designated.
• Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Be knowledgeable of local and national competitive hotels and marketing strategies.
• Promote and sell to assigned market in defined geographic region or vertical segment.
• Execute activities to include but not limited to sales calls, property tours, entertainment, FAM trips, trade shows, etc.
• Develop and foster business (new and existing) through pro-active direct sales.
• Promote local awareness through maintaining relationships with new and existing customers.
• Identify potential new customers; develop strategies for increasing sales or market share.
• Adhere to all Loews Hotels booking guidelines.
• Develop relationships within community to strengthen and expand customer base.
• Maintain communication/relationship with NSO Team.
• Maintain communication/relationship with Loews Properties.
• Support and promote all Loews Hotels Corporate programs to increase customer awareness.
• Be a brand ambassador and reflect company values at all times.

Supportive Functions and Responsibilities

• Respect guidelines of confidentiality and code of ethics in all company areas.
• Represent Loews Hotels in a professional manner at all times.
• Promote and apply teamwork skills at all times.
• Notify appropriate individual promptly and fully of problems and/or unusual matters of significance.
• Be polite, friendly, and helpful to guests, management and fellow employees.
• Execute emergency procedures in accordance with hotel standards.
• Comply with required safety regulations and procedures.
• Attend appropriate hotel meetings and training sessions.
• Maintain cleanliness and excellent condition of equipment and work area.
• Comply with hotel standards, policies and rules.
• Recycle whenever possible.
• Remain current with hotel information and changes.
• Comply with hotel uniform and grooming standards.

Specific Job Knowledge, Skills, and Abilities

• Must have excellent communication, organizational and guest relations skills.
• This position requires a high degree of independent judgment and discretion in decision-making with minimal supervision.
• This position has a remote component of up to 2 days per week.