Area Sales and Event Manager

Crescent Hotels & Resorts; Goerke's Corners (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Highly competitive wages

Benefit plan for associates & family

401K matching program

Flexible scheduling

Discounts on Crescent properties

Job summary

Crescent Hotels & Resorts is seeking an energetic Area Sales and Event Manager to drive group business across the Poplar Creek complex and Milwaukee Brookfield properties. You will manage client accounts, conduct site visits, present proposals, and coordinate all event details to maximize revenue.

With at least two years in hotel sales and events, you will build relationships, negotiate contracts, and work with multiple departments to ensure guest satisfaction.

Qualifications

• At least 2 years in a similar hotel sales/events role.
• Experience in hotel customer service with strong organizational and presentation skills.
• Proficient with Word, Delphi, Sales Pro, Excel and Internet; strong negotiation and communication abilities.
• Marriott brand experience is a plus.

Responsibilities

• Respond promptly to group/catering opportunities and manage accounts.
• Conduct site inspections and client presentations; create contracts and booking docs.
• Prospect for new business via sales calls and industry events; maintain client relationships.
• Detail events including F&B, setup, and AV needs; coordinate with hotel departments.
• Negotiate contracts using creative selling to close deals.

Skills

Hotel sales

Event management

Customer service

Organization

Presentation skills

Negotiation

Closing deals

Written & verbal communication

Tools

Microsoft Word

Delphi

Sales Pro

Excel

Internet

Job description

We have an immediate opening for an energetic, outgoing and experienced individual to fill the position of Area Sales and Event Manager for the Courtyard and Residence Inn Poplar Creek Complex and the Residence Inn Milwaukee Brookfield. The Courtyard and Residence Inn Poplar Creek will be opening October of 2024. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family. Hotel Room Discount at Marriott brand properties worldwide.

Here is what you will be doing each day:

In this role you will be responsible for selling group business from all markets/regions primarily handling no more than 20 to 30 room nights while maximizing revenues for all areas of the hotel and assist in the overall efficient operation of the Sales Department, by managing accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met.

• Respond in a timely manner to incoming group/catering business opportunities.
• Ensure that all business is booked within hotel parameters.
• Conduct hotel site inspections and client presentations.
• Create contracts and other related booking documentation as required. Manage and maintain client account files.
• Prospect for new business - participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
• Build and maintain strong client relationships.
• Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel's needs.
• Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Does this sound like you?

You have at least 2 years of experience in a similar position in hotel sales and events and have the ability to handle multiple properties. You have previous experience in hotel customer service roles, strong organization and presentation skills required. You have working knowledge of Microsoft Word, Delphi, Sales Pro, Excel and Internet, strong negotiation, closing and written and verbal communication skills. You are able to work under pressure and maintain a positive attitude. Marriott brand experience a plus. You are able to work a flexible schedule.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.