Area Sales and Event Manager

Crescent Hotels & Resorts; Illinois; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Benefits for family

401K matching

Flexible scheduling

Hotel room discounts

Job summary

Crescent Hotels & Resorts invites an energetic Area Sales and Event Manager to oversee the Courtyard Poplar Creek complex and Residence Inn Milwaukee Brookfield. You will drive group sales and coordinate events to maximize revenue.

We require at least 2 years in hotel sales/events, strong negotiation and presentation skills, and proficiency with Word, Excel, and Sales Pro. Marriott experience is a plus. Competitive wages, a robust benefits plan, 401K matching, and flexible scheduling are offered.

Qualifications

• At least 2 years in hotel sales/events
• Strong negotiation and presentation skills
• Experience managing multiple properties is a plus
• Proficient with Word, Excel and Sales Pro

Responsibilities

• Sell group business from all markets/regions.
• Handle no more than 20 to 30 room nights.
• Manage accounts to achieve guest satisfaction and revenue goals.
• Respond promptly to group/catering opportunities.
• Conduct site inspections and client presentations.
• Create contracts and booking documentation.
• Prospect for new business and attend industry events.
• Build and maintain client relationships.
• Detail events including food & beverage, setup and A/V needs.
• Ensure staff follows through on client requests.
• Close on business using negotiating skills.

Skills

Hotel sales

Event planning

Negotiation

Client relationships

Presentation skills

Microsoft Word

Excel

Sales Pro

Delphi

Internet

Tools

Microsoft Word

Excel

Sales Pro

Delphi

Internet

Job description

Courtyard Poplar Creek
20300 W Bluemound Road
Brookfield, WI 53045, USA

Description

We have an immediate opening for an energetic, outgoing and experienced individual to fill the position of Area Sales and Event Manager for the Courtyard and Residence Inn Poplar Creek Complex and the Residence Inn Milwaukee Brookfield. The Courtyard and Residence Inn Poplar Creek will be opening October of 2024. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family. Hotel Room Discount at Marriott brand properties worldwide.

Here is what you will be doing each day:

In this role you will be responsible for selling group business from all markets/regions primarily handling no more than 20 to 30 room nights while maximizing revenues for all areas of the hotel and assist in the overall efficient operation of the Sales Department, by managing accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met.

• Respond in a timely manner to incoming group/catering business opportunities.
• Ensure that all business is booked within hotel parameters.
• Conduct hotel site inspections and client presentations.
• Create contracts and other related booking documentation as required. Manage and maintain client account files.
• Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
• Build and maintain strong client relationships.
• Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
• Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Does this sound like you?

You have at least 2 years of experience in a similar position in hotel sales and events and have the ability to handle multiple properties. You have previous experience in hotel customer service roles, strong organization and presentation skills required. You have working knowledge of Microsoft Word, Delphi, Sales Pro, Excel and Internet, strong negotiation, closing and written and verbal communication skills. You are able to work under pressure and maintain a positive attitude. Marriott brand experience a plus. You are able to work a flexible schedule.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.