Area Retail Director - Northwest

BVLGARI; Las Vegas (NV); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Travel opportunities

Leadership development programs

Job summary

BVLGARI is seeking an Area Retail Director to lead the Northwest region's sales and business strategy. The role involves guiding Store Leaders, driving performance, and enhancing the Client Experience across multiple boutiques, with extensive travel up to 75% and interaction with Corporate Partners.

You will partner with the VP of Retail and HRBP on operations and people strategies, shape budget plans, and develop High Jewelry initiatives to grow regional sales while ensuring Bulgari standards

Qualifications

• Luxury retail leadership experience at multi-store/high-volume environments.
• Strong people management and performance coaching skills.
• Willingness to travel up to 75% across the region.

Responsibilities

• Lead, inspire and coach Store Leaders to achieve high performance aligned with Bulgari standards.
• Communicate with Store Teams and Corporate Partners to ensure alignment with standards and identify opportunities.
• Partner with VP of Retail on business operations and talent strategies to reach regional sales targets.
• Oversee KPIs on Performance, CRM, and Client Experience across stores.
• Create Boutique-specific business plans focusing on short- and long-term financial objectives.
• Develop High Jewelry business initiatives with merchandising and jewelry teams.
• Support recruitment and development of talent, including succession planning.
• Manage budgeting and loss prevention, monitoring expenses and resource allocation.

Skills

People management

Sales leadership

Strategic planning

Communication

Education

Bachelor's degree in Business or related field

Job description

The Area Retail Director is responsible for leading the sales & business strategy for the Northwest region. The main responsibilities include providing leadership and coaching to the Store Leaders, driving sales development, supporting the growth of the teams and delivering excellence on the Client Experience. Reports directly to the Vice President of Retail and manages a team of Store Directors.

Job responsibilities

• Lead, inspire and motivate a Team of Store Leaders to deliver high performance in line with the company’s expectations and standards both qualitatively and quantitatively.
• Engage in clear and consistent communication with the Store Teams and Corporate Partners to align with operational standards and identify opportunities.
• Partner with the VP of Retail & HRBP on the Business Operations & People strategies to achieve the sales expectations for the Region.
• Lead the performance management process (KPIs on Performance, CRM, Client Experience…) defined for each Store and follow up with the Store Directors in partnership with the appropriate Corporate Partners.
• Create specific business plans per Boutique with Store Leaders focusing both on short-term and long-term strategic and financial objectives to achieve.
• Develop targeted action plans for High Jewelry Business development in partnership with the High Jewelry and Merchandising Teams.
• Support the Store Directors in identifying and recruiting HNW prospects while developing new and innovative business ideas through networking and an entrepreneurial approach.
• Involved in the development, strategy, sales and phasing forecast during Budget preparation.
• Partner with Regional Training Team to define and deploy a proper Sales & Client Experience training strategy.
• Partner with Human Resources and Store Leaders on talent development through the coaching of existing teams and the creation of succession plans, identifying and growing top Talents both internally and externally.
• Manage operational execution (policy & procedure) and ensure that Loss Prevention policies and practices are being followed within the region.
• Manage monitoring and controlling of Boutique business expenses as well as oversee the proper allocation of gifting and Client entertainment resources.
• Partner with Corporate Team on activities for new Product launches, events and activities to enhance visibility in the market and increase net sales.
• Represent Bulgari at meetings, events, and other work-related functions.
• Visit markets in the region regularly, up to 75% travel required. Includes travel to New York for corporate meetings and events.

Profile

• Multi-Store and/or High Volume Experience required
• Luxury Retail Experience is required, High End Jewelry Experience is preferred
• Strong People & Performance Management Skills
• Excellent written, verbal and interpersonal communication skills
• Must be willing to travel up to 75% of the time
• Ideally based in Las Vegas or San Francisco areas