Area Reservations Sales Specialist

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits package (Medical/Dent/

Job summary

Noble House Hotels & Resorts is seeking an Area Reservations Sales Specialist to support San Diego Mission Bay Resort, Estancia La Jolla, and L'Auberge Del Mar. You will handle in-bound reservations calls, identify guest needs, and enter details into our Property Management System while promoting seasonal packages.

We value friendly, energetic professionals with sales experience who can work independently in a fast-paced environment and maintain confidentiality.

Qualifications

• Inbound reservations sales experience is preferred.
• Ability to identify guest needs and upsell options.
• Detail-oriented with accuracy in entering guest details into the system.

Responsibilities

• Answer in-bound reservations sales calls for L'Auberge Del Mar, Estancia La Jolla, and San Diego Mission Bay Resort.
• Respond to inquiries ensuring guest needs are identified and options suggested.
• Ensure reservation and guest details are correctly entered into the Property Management System.

Skills

Sales experience

Interpersonal skills

Multi-tasking

Detail oriented

Confidentiality

Schedule flexibility

Customer service oriented

Job description

Description

Noble House Hotels & Resort Properties: L'Auberge Del Mar, Estancia La Jolla and San Diego Mission Bay Resort.

Every Noble House property is one of a kind, meticulously designed to stand on its own merits. The unifying thread that connects each and every hotel is not the architecture or the amenities, but lies within the people – and the local culture – that make up Noble House Hotels & Resorts. Our Area Reservations Sales team support San Diego Mission Bay Resort, Estancia La Jolla Hotel & Spa, L'Auberge Del Mar. We are seeking individuals who are friendly, professional, driven, resourceful, an demonstrate the spirit of hospitality. Noble House Hotels and Resorts is excited to welcome a new Area Reservations Sales Specialist. You may be hired specifically to work at one property, depending on the company's needs.

The Area Reservations Sales team is responsible for delivering the quality service as defined by Noble House Hotels & Resorts. The Area Reservation Sales Specialist is a highly visible role in which you directly impact potential guest stays, business and have the ability to create memories that will last a lifetime!

• Answer in-bound reservations sales calls our three Noble House properties, L'Auberge Del Mar, Estancia La Jolla, San Diego Mission Bay Resort
• Respond to inquiries ensuring all guest needs are identified and options are proactively suggested
• Ensure reservation and guest details are correctly entered into the Property Management System
• Promote seasonal packages and current promotions to our guests
• Candidates with previous reservations sales experience will be prioritized

Requirements

YOU:

We're looking for someone who thrives on interacting with guests and team members and enjoys providing memories that will last a lifetime! This role requires your friendly, energetic, and professional personality.

To be successful in the Area Reservations Sales Specialist position, you:

• Desire to learn and grow within the hotel and/or tourism industry
• Possess a friendly, energized, and outgoing personality
• Have sales focused experience with an ability to genuinely connect with customers
• Manage to work independently within a fast-paced environment
• Have excellent interpersonal skills with ability to multi-task
• Must be very detailed oriented and have a professional demeanor
• Demonstrate ability to maintain a high degree of confidentiality
• Maintain Schedule flexibility

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. This position offers:

• A comprehensive Health Benefits Package to include Medical/Dental/Vision.
• Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance
• 401K Plan with Employer Match
• Daily complimentary lunch meal
• Bonus incentive
• Onsite Complimentary Parking
• On demand Pay - Your Pay before Payday
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities and recognition programs
• Position pays $22.57/hourly + incentive

Our CULTURE:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. Noble House Hotels & Resorts a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

We take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.