Area Director of Sales

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Health benefits (Medical/Dental/Vision

Supplemental benefits

401k with employer match

Cell phone allowance

Onsite parking

Free meals

Hotel/restaurant discounts

Career growth opportunities

Job summary

The Area Director of Sales will oversee the sales functions for San Diego Mission Bay Resort, Estancia La Jolla and L'Auberge Del Mar. You will lead a team to deliver exceptional service, drive revenue, and cultivate leaders with a sense of urgency that meets the financial goals of Noble House.

You will direct the day-to-day sales operations, refine processes, and foster growth through mentoring, collaboration, and strategic problem solving.

Qualifications

• Experience within a hotel/resort environment.
• Bachelor’s degree in Hospitality Management desired.
• 10+ years of related and progressive sales experience in similar organization.
• 5+ years in a leadership role, solid knowledge of hotel service standards, guest relations and etiquette.
• Ability to lead and mentor staff to meet/exceed guest expectations and goals.
• Must be results driven.
• Excellent customer service/communication skills.
• Ability to work AM, PM, weekend and holiday shifts as required by operational needs.

Responsibilities

• Oversee Sales functions for San Diego Mission Bay Resort, Estancia La Jolla and L'Auberge Del Mar.
• Direct day-to-day Sales Department to achieve the property mission and goals.
• Actively define, refine, and improve processes, systems, and performances to foster leadership and growth.
• Foster an environment of leadership, innovation, education, and growth of each individual team member.

Skills

Relationship building

Leadership

Customer service

Strategic problem solving

Education

Bachelor’s degree in Hospitality Management

Job description

THE JOB:

The Area Director of Sales will oversee the Sales functions for San Diego Mission Bay Resort, Estancia La Jolla and L'Auberge Del Mar. The Area Director of Sales will create an environment and culture of leaders with dynamic selling skills and a sense of customer urgency that meets the financial needs of the organization and surpasses the customer expectations. Directs the day-to-day Sales Department to achieve the property mission and goals. Actively defines, refines, and continuously improves processes, systems, and performances to foster an environment of leadership, innovation, education, and growth of each individual team member.

Description

The Area Director of Sales will oversee the Sales functions for San Diego Mission Bay Resort, Estancia La Jolla and L'Auberge Del Mar. The Area Director of Sales will create an environment and culture of leaders with dynamic selling skills and a sense of customer urgency that meets the financial needs of the organization and surpasses the customer expectations. Directs the day-to-day Sales Department to achieve the property mission and goals. Actively defines, refines, and continuously improves processes, systems, and performances to foster an environment of leadership, innovation, education, and growth of each individual team member.

The OFFER:

Our Team Members are our most important assets and that's reflected in our benefits. San Diego Mission Bay Resort is proud to offer a variety of benefits to support team members and their families. This role is bonus eligible, with a potential annual incentive payout of 0%-40% of base compensation, subject to plan terms and performance criteria. This Position is: $125,000-140,000 annually.

• A Comprehensive Health Benefits Package to include Medical/Dental/Vision
• Supplemental benefits to select from such as Short-term Disability, Life insurance, Hospital Indemnity, Pet Insurance
• 401k Plan with Employer Match
• Cell phone allowance
• Onsite complimentary Parking
• Free Meals In EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities within Noble House Hotels and Resorts and recognition Programs

YOU:

To be successful in this role, we are seeking a highly skilled relationship builder who demonstrates excellence in fostering connections, creating meaningful experiences, and approaching challenges with strategic problem-solving. The Director of Sales position requires patience, empathy, and a strong commitment to delivering exceptional service to our guests.

Our CULTURE

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Experience within a hotel/resort environment
• Bachelor’s degree in Hospitality Management desired.
• 10+ years of related and progressive sales experience in similar organization.
• 5+ years in a leadership role, possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully leading and coordinating staff in a high volume, time sensitive environment.
• Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service and goals.
• Must be Result driven
• Must have excellent customer service/communication skills to work with guests and providing a high level of guest satisfaction.
• Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

Salary Description

$125,000-$140,000 Yearly

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.