Area QA Leader: Compliance, Audits & Quality Systems

DHL Supply Chain; New Whiteland (IN); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

Generous PTO

Job summary

DHL Supply Chain is seeking an Area QA Manager to lead quality assurance activities across multiple sites in a fast-paced environment. You will coordinate regulatory compliance, CAPA, audits, and QA initiatives while managing a team of QA professionals.

The role requires a strong background in regulated environments, 7+ years of experience, and 5+ years of supervisory work. A Bachelor's degree or equivalent is required, RAC/Six-Sigma preferred.

Qualifications

• Bachelor's Degree or equivalent to 4 years work experience required.
• 7+ years of relevant experience in a regulated environment.
• 5+ years of supervisory or management experience.
• Certification related to quality control (RAC, Six-Sigma) preferred.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self management.
• Problem solving.
• Project management.
• Presenting.
• Report creation.
• Quality program start-up experience.

Responsibilities

• Oversee maintenance and continuous improvement of the overall quality system for multiple sites or multiple customers within a site.
• Oversee licenses, permits, and registrations process.
• Manage the validation process at a sector or network level and associated change control processes.
• Manage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to regulatory guidelines, the contract, and customer requirements.
• Work with continuous improvement team to focus/direct improvement activities/workshops.
• Review and provide recommendations on regulatory, customer and 3rd party audits.
• Review and identify trends within QA metrics for the organization.
• Primary customer contact for QA related issues/initiatives as needed.
• Develop, distribute and maintain regular management reports; compile executive level reports.
• Ensure site suppliers are assessed; coordinate, prepare, receive, and act on audits.

Skills

Communication skills

Data analysis

Training & facilitation

Self management

Problem solving

Project management

Presenting

Report creation

Quality program startup

Supervisory experience

Education

Bachelor's degree or equivalent

Job description

DHL Supply Chain is seeking an Area QA Manager to lead quality assurance activities across multiple sites in a fast-paced environment. You will coordinate regulatory compliance, CAPA, audits, and QA initiatives while managing a team of QA professionals.

The role requires a strong background in regulated environments, 7+ years of experience, and 5+ years of supervisory work. A Bachelor's degree or equivalent is required, RAC/Six-Sigma preferred.