Area Pet Training Leader

PetSmart Store Support Group, Inc.; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Area Pet Trainer is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. The Area Pet Trainer will be responsible for training all existing and new Pet Training Instructors for their assigned areas.

They will actively seek out pets and pet parents to educate them on the benefits of pet training in accordance with PetSmart’s curriculum.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Customer service minded and responsive.

Responsibilities

• Actively sell training classes in store, over the phone and online.
• Connect with pet parents to educate them about the benefits of our entire pet training curriculum.
• Recognize associates for their contributions to selling pet training.
• Schedule training classes as outlined by the Company expectations.
• Maintain all paperwork related to pet training.
• Teach classes at times that are optimal to maximize participation.

Skills

Strong communication

Flexibility in schedule

Proficiency in computer applications

Customer service oriented

Education

PetSmart Training Instructor Course

Tools

POS systems

Job description

PetSmart’s Area Pet Trainer is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. The Area Pet Trainer will be responsible for training all existing and new Pet Training Instructors for their assigned areas.

They will actively seek out pets and pet parents to educate them on the benefits of pet training in accordance with PetSmart’s curriculum.