Area Operations Manager — Lead Teams, Improve Safety & Delivery

Amazon; West Jordan (UT); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Job summary

Amazon in Utah seeks an Area Manager to lead a team of hourly workers and ensure safety, quality, attendance, and performance during shifts. You will influence delivery promises and customer satisfaction across First/Middle/Last mile operations.

The role requires managing a team of 20+ employees, experience in performance metrics, and a background in Lean/Kaizen improvements. The position is based in West Jordan, with varying shifts and outdoor exposure where applicable.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Employee management

Performance management

Team leadership

Customer service

Lean process improvement

Education

Bachelor’s degree or equivalent

Bachelor’s/Master’s in Engineering or related field

Tools

Lean techniques

Job description

Amazon in Utah seeks an Area Manager to lead a team of hourly workers and ensure safety, quality, attendance, and performance during shifts. You will influence delivery promises and customer satisfaction across First/Middle/Last mile operations.

The role requires managing a team of 20+ employees, experience in performance metrics, and a background in Lean/Kaizen improvements. The position is based in West Jordan, with varying shifts and outdoor exposure where applicable.