Area Operations Manager: Lead Safety, Quality & Delivery

Amazon; Worcester (MA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon is seeking an Area Manager in Worcester, MA to lead a team of hourly staff and ensure safety, quality, and on-time customer deliveries. You will engage the team during shifts and coordinate with Safety, Engineering, and HR to meet business goals.

The role requires 2+ years of people management, a bachelor’s degree or equivalent, and a flexible schedule including nights and weekends; a valid US driver’s license is required.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.
• Active USA state driver’s license.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.
• Work in variable temperatures and noisy environments.

Skills

Employee management

Performance management

Lean / process improvement

Driver's license

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Area Manager in Worcester, MA to lead a team of hourly staff and ensure safety, quality, and on-time customer deliveries. You will engage the team during shifts and coordinate with Safety, Engineering, and HR to meet business goals.

The role requires 2+ years of people management, a bachelor’s degree or equivalent, and a flexible schedule including nights and weekends; a valid US driver’s license is required.