Area Operations Manager — Lead Safety & Delivery

Amazon Inc.; Eastvale (CA); On-site; USD 73,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Eastvale, CA seeks an Area Manager to lead a team of hourly associates, focusing on safety, quality, attendance, and performance to meet delivery promises.

The role requires managing a diverse workforce across three workflow components (First/Middle/Last mile) and collaborating with Safety, Engineering, Loss Prevention, and HR to hit business objectives. A flexible schedule is needed, including weekends and nights.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.

Skills

People management

Performance metrics

Lean techniques

Kaizen

Six Sigma

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Eastvale, CA seeks an Area Manager to lead a team of hourly associates, focusing on safety, quality, attendance, and performance to meet delivery promises.

The role requires managing a diverse workforce across three workflow components (First/Middle/Last mile) and collaborating with Safety, Engineering, Loss Prevention, and HR to hit business objectives. A flexible schedule is needed, including weekends and nights.