Area Operations Manager - Lead & Deliver (Flexible Shifts)

Amazon; Madison (WI); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon in Madison, WI is seeking an Area Manager to lead a team of hourly associates across shifts, ensuring safety, quality, attendance, and performance targets are met. You will partner with Safety, Engineering, and Loss Prevention to deliver on-time customer orders at the right location.

The role requires 2+ years of employee management, a bachelor’s degree or equivalent, and flexibility to work weekends, nights, and holidays.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Leadership

Customer service

Communication

Education

Bachelor's degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon in Madison, WI is seeking an Area Manager to lead a team of hourly associates across shifts, ensuring safety, quality, attendance, and performance targets are met. You will partner with Safety, Engineering, and Loss Prevention to deliver on-time customer orders at the right location.

The role requires 2+ years of employee management, a bachelor’s degree or equivalent, and flexibility to work weekends, nights, and holidays.