Area Operations Manager II – Fulfillment

Amazon Inc.; Town of Middletown (NY); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Middletown, NY is seeking an Area Manager to lead a team of hourly employees and drive safety, quality, and on-time delivery performance. You will engage staff during shifts and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives.

The role involves physical tasks and flexibility for weekends, nights, and holidays. Ideal candidates have 2+ years of team management and a Bachelor's degree or equivalent, with strong

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, Six Sigma).
• Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or related field.
• Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in varying noise levels and temperatures, including outside loading areas
• Continuously climb and descend stairs where applicable
• Our fulfillment network launches new Operations sites annually and hires Area Managers by location preference

Skills

Team management

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Supply Chain

Job description

Amazon.com Services LLC in Middletown, NY is seeking an Area Manager to lead a team of hourly employees and drive safety, quality, and on-time delivery performance. You will engage staff during shifts and collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to meet business objectives.

The role involves physical tasks and flexibility for weekends, nights, and holidays. Ideal candidates have 2+ years of team management and a Bachelor's degree or equivalent, with strong