Area Operations Leader — Growth, Innovation & People

Otter Tail Corporation Careers; Jamestown (ND); On-site; USD 154,000 - 213,000; Full time

Benefits offered by this job

Incentive plans

Employee Stock Ownership

Retirement Savings Fund with employer

Health, disability and life insurance

Competitive wage & benefits

Vacation and sick leave

Job summary

Otter Tail Power in Jamestown, ND seeks a Manager Area Operations to lead a team of Operations Managers and staff, delivering KPI targets in safety, reliability, budgets, productivity and customer satisfaction.

The role requires a four-year degree in Business, Operations, Engineering or equivalent management experience, travel across OTP service territory (overnight possible), and collaboration with Customer Care, Sales, Engineering and Regulatory to ensure high-quality projects.

Qualifications

• Excellent communication and leadership skills are highly valued.
• Strong interpersonal and change-management abilities.
• Proven success in managing multiple complex projects.
• Familiarity with Collective Bargaining Agreement management.
• Four-year degree in Business, Operations, Engineering or substantial management/utility operations experience.
• Willingness to travel throughout OTP service territory, including overnight.

Responsibilities

• Achieve KPIs for safety, reliability, budgets, productivity, and customer satisfaction by guiding Operations Managers.
• Manage workforce planning for after-hours coverage and timely staffing.
• Represent OTP with area utilities, communities, and customers to maintain positive operations and brand.

Skills

Leadership

Public speaking

Communication

Change management

Project management

Stakeholder relations

Education

Four-year degree in Business, Operations, Engineering or significant management experience

Job description

Otter Tail Power in Jamestown, ND seeks a Manager Area Operations to lead a team of Operations Managers and staff, delivering KPI targets in safety, reliability, budgets, productivity and customer satisfaction.

The role requires a four-year degree in Business, Operations, Engineering or equivalent management experience, travel across OTP service territory (overnight possible), and collaboration with Customer Care, Sales, Engineering and Regulatory to ensure high-quality projects.