Manager Area Operations

Otter Tail Corporation Careers; Jamestown (ND); On-site; USD 154,000 - 213,000; Full time

Benefits offered by this job

Incentive plans

Employee Stock Ownership

Retirement Savings Fund with employer

Health, disability and life insurance

Competitive wage & benefits

Vacation and sick leave

Job summary

Otter Tail Power in Jamestown, ND seeks a Manager Area Operations to lead a team of Operations Managers and staff, delivering KPI targets in safety, reliability, budgets, productivity and customer satisfaction.

The role requires a four-year degree in Business, Operations, Engineering or equivalent management experience, travel across OTP service territory (overnight possible), and collaboration with Customer Care, Sales, Engineering and Regulatory to ensure high-quality projects.

Qualifications

• Excellent communication and leadership skills are highly valued.
• Strong interpersonal and change-management abilities.
• Proven success in managing multiple complex projects.
• Familiarity with Collective Bargaining Agreement management.
• Four-year degree in Business, Operations, Engineering or substantial management/utility operations experience.
• Willingness to travel throughout OTP service territory, including overnight.

Responsibilities

• Achieve KPIs for safety, reliability, budgets, productivity, and customer satisfaction by guiding Operations Managers.
• Manage workforce planning for after-hours coverage and timely staffing.
• Represent OTP with area utilities, communities, and customers to maintain positive operations and brand.

Skills

Leadership

Public speaking

Communication

Change management

Project management

Stakeholder relations

Education

Four-year degree in Business, Operations, Engineering or significant management experience

Job description

OTP Jamestown ND
Jamestown, ND 58401, USA

• Operations
• Full-Time
• Requisition #: MANAG007303

Description

Position: Manager Area Operations

Location: Jamestown, ND (Other ND Service Territory locations will be considered)

Grade 17

Description:

At Otter Tail Power, our employees help us to serve the communities we support by producing reliable, affordable, and environmentally responsible electricity. In this role, the Manager Area Operations will develop and lead a sustainable culture of innovation and growth.

Some examples of activities include:

• Ensure the achievement of Key Performance Indicators (safety, reliability, labor and non-labor budgets, productivity, and customer satisfaction) by providing strategic and developmental guidance to Operations Managers (3) and their direct reports (50-60 total).
• Manage the workforce planning process to ensure after hours coverage and projects are timely staffed.
• Represent OTP by managing relationships with other area utilities, community connections, and customers to ensure positive operations, partnerships, and brand association.
• Collaborate and partner with internal teams including Customer Care & Relations, Sales, Engineering and Regulatory to ensure projects are completed to standards and overall positive customer experiences.

Qualifications:

We’re seeking candidates with a wide range of skills who embody our vision of growth and success for our company and the communities we serve. Some examples of what we’re looking for include:

• This position is people-centric, so excellent communication and leadership skills are incredibly valued and preferred as we seek the next Area Manager. This includes public speaking skills and adapting communications style to various groups including employees, customers, and city/state/county leaders.
• A passion for innovation and growth with excellent interpersonal, communication, and change management skills and the resilience to lead an organization through change.
• The Area Manager wears many hats, so proven success in managing multiple complex projects is a must.
• Familiarity with Collective Bargaining Agreement management will enable a candidate to work with employees effectively.
• To be successful in this position, a four-year degree in Business, Operations, Engineering or significant experience in management and utility operations is required.
• Ability to travel throughout OTP service territory, including overnight, will be required.

We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals.

• Competitive wage & benefit package.
  • The expected base compensation for this role is $154,000 - $213,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.
  • Incentive plans
  • Employee Stock Ownership options
  • Retirement Savings Fund with employer match
  • Health, disability and life insurance plan options
• Mental health support from the experts at as well as competitive vacation and sick leave to ensure employees are at their best when they’re working.

This role is not eligible for visa sponsorship at this time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.