Area Operations Lead - Locate & Field Services

Stake Center Locating; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

Stake Center Locating is seeking an Area Manager, Locate to oversee supervision of Locate Supervisors and distribution of workload, while maintaining strong customer relations. The role interfaces with Corporate and manages IT, purchasing, and public interactions.

Responsibilities include mentoring staff, disciplinary actions, vehicle inspections, inventory ordering, and reviewing PDR/damage reports. Occasional travel and long hours may be required to ensure operational goals are met.

Qualifications

• Must be at least eighteen years of age.
• High school diploma or equivalent.
• Clean background check for access to restricted and/or controlled areas.
• Valid driver license with acceptable driving record.
• Ability to pass random drug screens and to remain drug free.
• Computer literate.
• Ability to locate.
• Ability to effectively perform a PDR or damage investigation.
• Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction.
• Excellent communication skills at all levels.

Responsibilities

• Supervision of Locate Supervisors.
• Oversight of work load distribution.
• Customer relations.
• Interaction with Corporate.
• IT and purchasing along with homeowners and the general public.
• Oversight of disciplinary action.
• Inspections of vehicles and equipment.
• Inventory ordering.
• Mentor Supervisors for performance improvement.
• Assist in damage resolution when necessary.
• Interpret all reports- i.e. PDR, audits and production.
• Assist in difficult locate jobs when necessary.
• Maintain force to load requirements.
• Performance Reviews for staff.

Skills

Leadership experience

Excellent communication

Computer literate

Ability to locate

Damage investigation

Education

High school diploma or equivalent

Job description

Stake Center Locating is seeking an Area Manager, Locate to oversee supervision of Locate Supervisors and distribution of workload, while maintaining strong customer relations. The role interfaces with Corporate and manages IT, purchasing, and public interactions.

Responsibilities include mentoring staff, disciplinary actions, vehicle inspections, inventory ordering, and reviewing PDR/damage reports. Occasional travel and long hours may be required to ensure operational goals are met.