Area Manager — Multi-Unit Retail Leader

bridgestone; Phoenix (AZ); On-site; USD 93,000 - 159,000; Full time

Job summary

Bridgestone Retail Operations (BSRO) is seeking an Area Manager to lead the operations and compliance of stores in your region. You will guide store managers to deliver a customer-centric culture, drive sales growth, and manage P&L with support from regional teams and back-office Bridgestone staff.

Ideal candidates bring multi‑unit retail operations experience, a strategic mindset, and the ability to move through organizational changes.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA Degree Strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

Skills

Store management

P&L management

Leadership

Customer focus

Hiring experience

Team development

Travel readiness

Education

BS/BA degree preferred

High school diploma required

Tools

MS Office

HR systems

Job description

Bridgestone Retail Operations (BSRO) is seeking an Area Manager to lead the operations and compliance of stores in your region. You will guide store managers to deliver a customer-centric culture, drive sales growth, and manage P&L with support from regional teams and back-office Bridgestone staff.

Ideal candidates bring multi‑unit retail operations experience, a strategic mindset, and the ability to move through organizational changes.