Area Manager - Enhanced Behavioral Support Program

Options-For-All; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

100% medical, dental and vision for员工

Retirement with company match (up to 5

Paid vacation, sick time and holidays

Mileage reimbursement for travel

Student Loan Repayment Assistance

Job summary

Options For All, a USA TODAY Top Workplace, seeks an Area Manager to oversee program management, staff development, and budget oversight in the San Diego region. You will lead client engagements, coordinate with regional centers, and ensure high-quality services in a supportive, inclusive culture.

In this role, you will build relationships with service providers, program managers, and internal teams while managing budgets, audits, and staff performance. Travel within the region is required.

Qualifications

• Bachelor’s Degree required.
• Excellent written and verbal communication; strong grammar and vocabulary.
• Proficient with Microsoft Office and videoconferencing tools; experience with database systems.
• Demonstrated resilience and ability to adapt to changing priorities.
• Preferred: Master’s degree; strong personnel management experience.

Responsibilities

• Develop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.
• Enter referrals into OFA’s client referral system and determine eligibility.
• Oversee ISP scheduling, attendance, and service quality; monitor incidents and compliance.
• Manage program budgets, expenditures, records, and audits; ensure quality assurance.
• Lead hiring, coaching, and performance management of staff; coordinate HR investigations as needed.

Skills

Compassionate

Dependable

Communication

Resilience

Education

Bachelor's Degree

Master's degree

Tools

Microsoft Office

Videoconferencing

Database management system

Job description

Why join our teamAt Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.Reporting to the Director of Programs, the Area Manager is responsible for the performance, management and oversight of their assigned program. Duties include hiring, supervising and developing frontline staff and case managers, managing program budgets to meet or exceed targets, cultivating successful relationships with internal and external stakeholders to maximize program efficiency, and ensuring a consistent brand of high-quality service delivery.Why you’ll love it hereAt Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.When you join our team, you can expect:A supportive team environmentMeaningful work that makes a differenceAn inclusive culture where you belongOpportunities to learn and growFlexible scheduling to support work-life balanceYour benefits start on Day 1:100% company-paid medical, dental, and vision coverage for employeesComprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medicalRetirement savings plan with up to a 5% company matchMileage reimbursement for work-related travelPaid vacation, sick time, and paid holidays, including your birthdayStudent Loan Repayment Assistance ProgramWhat you’ll be doingClient ManagementDevelop and maintain relationships with regional center personnel, service coordinators, care providers, and program managers.Enter referrals into OFA’s client referral system.Determine client eligibility and fit for the program.Schedule and hold initial and ongoing ISP meetings.Monitor client attendance and service quality.Review incident reports and ensure compliance with reporting requirements.Develop community partnerships and enrichment activities.Program ManagementGather and submit required operational reports.Manage program budgets and expenditures.Maintain accurate service, authorization, and billing records.Ensure compliance with audits, safety drills, and quality assurance requirements.Participate in outreach and community events.Coaching and MentoringConduct interviews and hiring activities.Supervise and support direct reports.Ensure staff training, compliance, scheduling, and performance management.Approve timecards, expenses, and personnel actions.Coordinate with HR on investigations and corrective actions.What we’re looking forWe are looking for someone who is compassionate, dependable, and ready to make a positive impact.QualificationsBachelor’s DegreeEffective communication verbally and in writing, with proficiency in grammar, punctuation, and vocabularyProficient use of basic office equipment, Microsoft Suite, and required systems (Videoconferencing, database management system, etc.)Resilience, with the ability to respond quickly to changing ideas, responsibilities, expectations, trends, and strategies.Preferred QualificationsMaster’s degreeStrong personnel management experienceFluency in a foreign languageCPR/First Aid CertificationEmployment RequirementsAcceptable driving record.Ability to travel within and throughout the region where services are provided.Ability to travel in and throughout the state as needed to attend meetings.Successful completion of background check.Physical Demands & Work EnvironmentThis position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.Equal Opportunity and AccommodationOptions For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Ciara Quinones at [e-mail].