Area Manager

Chewy, Inc.; Mount Juliet (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bilingual in Spanish

Job summary

Chewy is seeking an Area Manager for our Mt. Juliet, TN Fulfillment Center. The role leads hourly associates in receiving and storage/shipping, ensuring productivity, labor and quality objectives are met.

You will foster a positive work environment and recognize team achievements to drive engagement. Responsibilities include leading day-to-day operations, enforcing standards, coaching staff, and driving process improvements.

Qualifications

• 2–4 years of supervisory experience in a warehouse or distribution center.
• Excellent interpersonal and written communication skills.
• Proficient with Microsoft Office and timekeeping software.
• Willing to work nights and weekends; travel may be required.
• Bilingual in Spanish is a bonus.

Responsibilities

• Lead hourly associates to meet productivity, safety, and quality goals.
• Establish and enforce standards for operations.
• Collaborate with team to drive process improvements.
• Unloading and put-away accuracy and timeliness.
• Provide orientation and training for new hires.
• Monitor safety, quality metrics, and performance.
• Document attendance, efficiency, behavior, and safety.
• Maintain positive employee relations and communication.

Skills

Supervisory experience

Interpersonal skills

Attention to detail

Communication skills

Time management

Education

Associate degree

Bachelor’s degree preferred

Tools

Microsoft Office

Timekeeping software

Job description

Our Opportunity: Chewy is hiring an Area Manager for our Mt. Juliet, TN. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

Job Description

Our Opportunity

Chewy is hiring an Area Manager for our Mt. Juliet, TN. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.

What You'll Do

• Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
• Ensure that standards are established and followed
• Work actively with associates to ensure success
• Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
• Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
• Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
• Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
• Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
• Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
• Complete required documentation for tracking attendance, efficiency, behavior, and safety
• Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals

What You'll Need

• Associate Degree - Bachelors’ degree preferred
• 2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
• Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
• Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
• Ability to work flexible schedule to include nights and weekends if business require it
• Position may require travel
• Bonus: Bilingual in Spanish

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].