Area Manager

Ontario Trillium Foundation; Columbus (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Schedule flexibility

Paid time off

Bonuses

Healthcare

Discounts

Training & development opportunities

Tuition assistance

Community involvement opportunities

Job summary

Ontario Trillium Foundation in Columbus, Georgia is seeking a Multi-Unit Manager to oversee multiple stores, ensuring exceptional guest experiences and operational excellence. Responsibilities include hiring and training staff, maintaining safety standards, and managing financial performance. Candidates should have supervisory experience, strong financial management skills, and a high school diploma. This role offers flexibility, paid time off, bonuses, and opportunities for training and development.

Qualifications

• Minimum age of 18 years.
• Experience in a restaurant, retail, or supervisory capacity.
• Strong math and financial management skills.

Responsibilities

• Oversee the operations of multiple stores.
• Deliver positive leadership to ensure great guest experiences.
• Implement safety and sanitation guidelines.

Skills

Fluent in English

Math and financial management

Restaurant, retail, or supervisory experience

Education

High School diploma or equivalent

Job description

Multi‑Unit Manager

Multi‑Unit Managers are responsible for delivering AWESOME guest experiences. As a valued Multi‑Unit Manager you will be responsible for making guests SMILE.

We are looking for passionate, results‑driven leaders to oversee multiple stores. We offer schedule flexibility, paid time off, bonuses, healthcare, discounts, training & development opportunities, tuition assistance (through SNHU), community involvement opportunities and a whole lot of fun.

Summary: A Multi‑Unit Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and to help build profitable top‑line sales. They are responsible for the overall operation of the restaurant according to Dunkin/Baskin standards, franchisee standards and in compliance with all local regulations.

Team Environment

• Hire, train and develop employees
• Communicate job expectations to employees
• Plan, monitor, appraise and review employees’ job performance
• Provide coaching and feedback; discipline when appropriate

Operational Standards

• Create and maintain a guest‑first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements

Profitability

• Control costs to help maximize profitability
• Execute all in‑restaurant marketing promotions in a timely manner
• Execute new product roll‑outs including team training, marketing and sampling
• Set sales goals and track results

Skills / Qualifications

• Fluent in English
• Math and financial management
• Restaurant, retail, or supervisory experience
• At least 18 years of age
• High School diploma, or equivalent