Area Manager

Dunkin' - Franchisee Of Dunkin Donuts; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Schedule flexibility

Paid time off

Bonuses

Healthcare

Discounts

Training & development opportunities

Tuition assistance through SNHU

Community involvement opportunities

Job summary

Dunkin' - Franchisee Of Dunkin Donuts is seeking a Multi-Unit Manager responsible for providing exceptional guest experiences and operational excellence across multiple Dunkin/Baskin locations. The ideal candidate must have strong financial management skills, QSR management, and multi-unit experience, with responsibilities including hiring staff, ensuring quality service, and achieving profitability goals. Benefits include schedule flexibility, paid time off, healthcare, and tuition assistance.

Qualifications

• Fluency in English is mandatory.
• Strong math and financial management skills required.
• Must be at least 18 years old.
• Experience in restaurant, retail, or supervisory roles is essential.
• Proven success in QSR management and multi-unit experience necessary.
• Experience with drive-thru service is crucial.

Responsibilities

• Hire, train, and develop employees.
• Ensure all shifts are appropriately staffed.
• Maintain a safe and healthy environment.
• Execute brand standards and marketing promotions.
• Set sales goals and control costs.
• Prepare action plans for quality and guest service standards.

Skills

Fluent in English

Strong math and financial management skills

QSR management experience

Multi-unit experience

Drive-thru service experience

Education

High school diploma or equivalent

Job description

Position Summary

Multi‑Unit Manager is responsible for delivering guest experiences, operational excellence, and profitability across multiple Dunkin/Baskin locations.

Key Responsibilities

• Hire, train, and develop employees.
• Communicate job expectations and provide coaching, feedback, and discipline when appropriate.
• Ensure all shifts are appropriately staffed to achieve guest service goals.
• Maintain a safe, secure, and healthy environment, enforcing food safety and sanitation guidelines and complying with all applicable laws.
• Execute brand standards, systems, and in‑restaurant marketing promotions.
• Execute new product roll‑outs, including team training, marketing, and sampling.
• Set sales goals, track results, and control costs to maximize profitability.
• Complete audits and implement plans to drive system improvements.
• Prepare and complete action plans for production, productivity, quality, and guest service standards.

Qualifications

• Fluent in English.
• Strong math and financial management skills.
• Minimum of 18 years old.
• High school diploma or equivalent.
• Experience in restaurant, retail, or supervisory roles.
• Proven success in QSR management and multi‑unit experience.
• Experience with drive‑thru service is essential.

Benefits

Schedule flexibility, paid time off, bonuses, healthcare, discounts, training & development opportunities, tuition assistance (through SNHU), and community involvement opportunities.

Location & Travel

Candidate must live in or relocate to Columbus, GA. Position requires frequent travel to Albany, GA.

Employment

Position is with a Dunkin' Donuts/Baskin‑Robbins franchisee; the franchisee is the employer.