Area Loss Prevention Manager - NJ/NY

Fast Retailing Co., Ltd.; Edison (NJ); On-site; USD 88,000 - 91,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k match

Parental leave

Life insurance

Disability insurance

HSA/FSA options

Employee Assistance Program

Vacation & PTO

Sick & Wellness Time Off

Merchandise discount

Job summary

Fast Retailing Co., Ltd. seeks a Loss Prevention Manager to oversee the LP program across NJ/NY stores and lead a team of LP professionals. You will partner with store operations, HR and staff to curb theft and operational losses.

The role demands 3–5 years of retail LP leadership, strong investigations skills, and expertise with CCTV, EAS, RFID, and IP configurations. Willingness to commute among Jersey Gardens, Menlo Park, Newport Centre and Staten Island locations.

Qualifications

• Minimum 3–5 years of Retail Loss Prevention management experience.
• Excellent communication, verbal and written, skills.
• Excellent time management and ability to prioritize / multi task.
• Proficient in conducting investigations and integrity interviews.

Responsibilities

• Hire, manage, and train Loss Prevention staff at each location.
• Develop, implement, and audit shortage action plans.
• Promote accountability and manage performance of remote personnel.
• Maintain and troubleshoot LP equipment including CCTV, access control and alarm systems.
• Lead investigations and secure evidence for prosecution as needed.
• Enforce LP policies and training across store operations.

Skills

Internal investigations

Interviews & interrogation

Security technology

CCTV systems

EAS & alarms

RFID technology

IP configurations

Communication

MS Office

Education

High school diploma

College degree preferred

Tools

CCTV systems

Access control

EAS systems

RFID systems

Job description

Salary: $88,000 - $91,000 / annually *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Position Overview: The Loss Prevention Manager is responsible for being directly involved in all aspects Loss Prevention program and the management of assigned LP personnel. The overall goal of the Loss Prevention Manager is to improve loss ratio and reduce or prevent any loss related to fraud, theft and operational inaccuracies. The LPM must also work directly with area management that oversees Store Operations, HR and Store Personnel. Minimum 3-5 years of Retail Loss Prevention Management experience in this role is required. This role will oversee several store locations in the NJ/NY area (Jersey Gardens Mall, Menlo Park Mall, Newport Centre Mall and Staten Island). The ability to commute to these worksites (including multiple worksites in one day if needed) is an essential function of employment for this position.

Required Skills and Competencies:

• Must have extensive experience in all aspects of internal investigations and ability to independently conduct internal interviews.
• Significant experience in directly managing external apprehension programs; Proven ability to interface with law enforcement and legal professionals on both criminaland civil matters Experience and knowledge of current security technology, CCTV, & covert surveillance; Electronic Article Surveillance Burglar and Fire alarm systems.
• This position also provides oversight of the inventory process in multiple locations.
• This includes planning, preparation, execution and reconciliation of results.
• Ability to promote accountability and manage the performance of remote personnel with varying skill sets.
• Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
• Excellent presentation skills, both verbal and written
• Must be proficient in MS Office applications, including Excel, Word, Outlook,PowerPoint, and Access

RESPONSIBILITIES:

• Responsible for all hiring, managing, and training of Loss Prevention staff for each assigned location(s).
• Independently create, implement, and audit shortage action plans in assigned stores.
• Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss.
• Manage, maintain, and troubleshoot all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems.
• Must have a working knowledge of system networking and IP configurations.
• Manage all internal and external investigation programs targeting the reduction of theft and fraud.
• Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method). Interviewing of dishonest employees may include, but not limited to, telephone or remote conversations.
• Must possess the ability to secure evidence, including appropriate written statements to support prosecution.
• Responsible for enforcing the policies and standards of the Loss Prevention department and the company.
• Implement and manage training and awareness programs at all levels within store operations.
• Build positive business relationships both within and outside of the company. This includes law enforcement and other contacts within the Retail Loss Prevention field.
• Must have a working knowledge of RFID systems and technology. This includes EAS, Stock Management, shipping and receiving.
• Must be able to suggest and implement physical security controls for warehouse and supply chain. This will include frequent visits to warehouse facilities to evaluate security controls and work with 3rd party vendor to investigate any delivery errors at stores.

Qualifications:

• High school diploma, or equivalent; college degree preferred.
• 3-5 years of retail Loss Prevention management experience
• Excellent communication, verbal and written, skills are required.
• Excellent time management and ability to prioritize / multi task.
• Proficient in conducting investigations and integrity interviews.
• Basic knowledge of computer applications; ex: excel, word, and Power point.
• WZ interviewing certification strongly preferred.
• LPC certification strongly preferred.
• Ability to travel to stores within assigned area, and maneuver around sales floors, stock room and offices.

Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality (Peak season: September - December). All full-time employees must be available for a minimum of a 5-day work week.

Benefits:

• Career advancement opportunities for driven team members who consistently deliver strong results.
• Medical, dental, and vision coverage (To eligible employees only)
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave (Full-Time Employees only)
• Life insurance
• Short-term and long-term disability insurance (Full-Time Employees only)
• HSA/FSA options
• Employee Assistance Program (Full-Time Employees only)
• Vacation & Personal Time Off (Full-Time Employees only)
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits ... and more!

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.