UNIQLO Loss Prevention Manager

Fast Retailing Co., Ltd.; California; On-site; USD 73,000 - 89,000; Full time

Benefits offered by this job

Medical coverage

401k

Parental leave

Fertility benefits

Life insurance

Disability insurance

HSA/FSA options

Vacation time

Merchandise discount

Commuter benefits

Job summary

UNIQLO in Milpitas, CA is seeking a Loss Prevention Manager to lead the store's LP programs and personnel. You will partner with operations, HR and staff to hit loss ratio and safety goals while enforcing corporate standards.

The role requires investigations experience, security technology know-how, and strong leadership. You will train teams, manage LP staff, and oversee CCTV, access control and alarm systems, plus fraud investigations.

Qualifications

• Experience in internal investigations and interviewing dishonest employees.
• Experience with external apprehension programs and law enforcement interfaces.
• Knowledge of security tech: CCTV, EAS, alarm systems.
• Strong business acumen, leadership and strategic thinking.
• Ability to train, develop staff and document processes clearly.

Responsibilities

• Enforce LP department policies and standards across the store.
• Implement and manage training and awareness programs for the team.
• Build positive relationships with operations, HR and store staff.
• Lead LP staff and locations, providing supervision and coaching.
• Create and audit shortage action plans for assigned areas.
• Manage LP equipment (CCTV, access control, EAS, alarms) and investigations.

Skills

Internal investigations

External apprehension

Security technology

Leadership

Training staff

Documentation

Communication skills

MS Office

Education

Bachelor's degree preferred

Tools

CCTV systems

Electronic Article Surveillance

Alarm systems

Job description

Salary

Salary: $81,000 / annually Milpitas, CA Full-Time position: The Company provides additional compensation, which includes:

• A semi-annual discretionary bonus as defined by the bi-annual discretionary bonus program description
• An annual discretionary special bonus as defined by the annual discretionary global profit sharing program description.

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Position Overview

The Loss Prevention Manager is responsible for the management of all Loss Prevention programs and personnel in their assigned store. The Loss Prevention Manager is responsible for achieving loss ratio results and safety goals through effective partnerships with operations, HR and store personnel.

Job Description

• Responsible for enforcing the policies and standards of the Loss Prevention department and the company
• Implement and manage training and awareness programs for the store team
• Build positive business relationships both within and outside of the company
• Responsible for managing and training Loss Prevention staff personnel for each assigned location
• Create and audit shortage action plans in assigned area
• Manage and maintain all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems
• Manage all internal and external investigation programs targeting the reduction of theft and fraud

Requirements

• Experience in Internal Investigations including use of exception reporting systems and interviewing of dishonest employees
• Experience in managing external apprehension programs; Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
• Experience with, and knowledge, of current security technology, CCTV, covert camera surveillance; Electronic Article Surveillance, Burglar and Fire alarm systems
• Must have strong business acumen, intelligence and creativity
• Strong leadership drive and negotiating skills
• Ability to apply sound business principles and practices
• Ability to train and develop staff and maintain documentation in an organized manner
• Ability to promote accountability and manage the performance of personnel with varying skill sets
• Must have excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
• Excellent presentation skills, both verbal and written
• Must be proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access
• Bachelor degree preferred
• Travel required
• Minimum 3-4 years Retail Loss Prevention Management experience, including responsibilities for District/Regional Executives and team

Benefits

• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES

For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Company Overview

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.