Area Logistics Manager - Last-Mile Delivery Lead

TopHAT Logistical Solutions, LLC; Idaho Falls (ID); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision for you &/

Life Insurance for employees & depend.

401(k) with company match

Pre-tax savings/HSA

Job summary

TopHAT Logistical Solutions, LLC is seeking an Area Location Manager to oversee operations across multiple high-volume home delivery environments. You will manage contractor carrier teams, route planning, and performance reporting, while ensuring safety, quality, and customer satisfaction.

The role requires 2–4 years in related work and experience with Netsuite/P&L is a plus; DOT knowledge is preferred. This on-site position reports to the Regional Director and includes performance-based

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• 2-4 years' job-related experience required.
• Previous management/Netsuite/P&L experience a plus.
• Effective problem-solving, oral, and written communication skills.
• Knowledge of DOT regulations preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Responsibilities

• Manage daily responsibilities of In-Home Delivery contract carrier teams.
• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops.
• Completing weekly billing + claims forms and submitting through NetSuite.
• P&L budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contractor carrier delivery teams.
• Daily stand-up chats with teams before loading out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Skills

Problem solving

Oral communication

Written communication

Relationship building

Leadership

Education

High school diploma or equivalent

Associate degree preferred

Tools

NetSuite

Job description

TopHAT Logistical Solutions, LLC is seeking an Area Location Manager to oversee operations across multiple high-volume home delivery environments. You will manage contractor carrier teams, route planning, and performance reporting, while ensuring safety, quality, and customer satisfaction.

The role requires 2–4 years in related work and experience with Netsuite/P&L is a plus; DOT knowledge is preferred. This on-site position reports to the Regional Director and includes performance-based