Area Human Resources Generalist

HELP Plumbing, Heating and Air Conditioning; Cincinnati (OH); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Car allowance

Health, dental, vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Job summary

HELP Plumbing, Heating and Air Conditioning in Cincinnati, OH is seeking an Area Human Resources Generalist to support onboarding, offboarding, and HR operations across multiple locations. The role is in-office, with travel to Dayton, OH and the Home Office in Brea, CA required.

Strong HR generalist experience, ADP Workforce Now proficiency, and a passion for process improvement are essential. You will manage payroll changes in ADP, maintain employee files, answer benefits questions, and support

Qualifications

• 5+ years in a similar HR role with solid HR administration knowledge.
• Travel to Dayton, OH and the Home Office in Brea, CA required.
• Experience with outside payroll companies such as Paychex or ADP; ADP Workforce Now preferred.
• Strong communication and confidentiality
• Proficient with Microsoft Office; quick learner of HRIS systems.

Responsibilities

• Oversee new hire onboarding and offboarding, ensuring proper ADP setup and filing.
• Provide HR support to employees and answer questions on benefits, timecards, policies, and more.
• Monitor HR inbox, route escalations, and respond to basic inquiries; forward complex questions to managers.
• Process Payroll Change Notices and HRIS updates in ADP Workforce Now; generate ad hoc reports.
• Assist Fleet Manager with workers’ comp and auto insurance claim support; monitor statuses.

Skills

Onboarding

Offboarding

Employee relations

HRIS (ADP Workforce Now)

Payroll coordination

Communication

Education

Bachelor’s degree in HR/Business

Tools

ADP Workforce Now

Microsoft Office

Job description

About The Role

The Area Human Resources Generalist is an exciting opportunity to provide dynamic human resources support across various areas! You’ll be instrumental in coordinating and executing the employee onboarding and offboarding process, maintaining employee files, filing workers' compensation and general liability claims, answering employee questions, and managing essential employee-related tasks and processes.

About The Role

The Area Human Resources Generalist is an exciting opportunity to provide dynamic human resources support across various areas! You’ll be instrumental in coordinating and executing the employee onboarding and offboarding process, maintaining employee files, filing workers' compensation and general liability claims, answering employee questions, and managing essential employee-related tasks and processes. This is an in-office position and will require travel to multiple locations. We’re looking for an ideal candidate who possesses strong HR skills, has successfully led onboarding and offboarding initiatives, has experience in employee relations, takes initiative, has helped establish effective processes and procedures, and can expertly balance multiple workflows. Experience within the states of OH and KY is a must.

Essential Duties And Responsibilities

• Manage new hire orientation and welcome events with enthusiasm! You’ll oversee the onboarding process at assigned brands for new hires, ensuring they are set up in ADP. Distribute and collect new hire paperwork (electronically and physically) on the day of hire, ensuring everything is properly saved and filed.
• Provide basic HR support directly to employees at assigned brands. Be the go-to person for answering employment-related queries on topics such as utilizing benefits, timecards, HR policies, and more! Monitor the HR inbox, separate inquiries, and respond to basic questions. For any escalated HR questions or Manager-specific inquiries, you’ll forward them appropriately. Respond to unemployment claims and employment verifications with confidence.
• Facilitate the offboarding process for terminated employees smoothly. Notify payroll for the creation of a final check, ensure all paperwork is executed, collect and return materials, and send notifications to the appropriate parties to complete the employee’s exit.
• Create, process, and update Payroll Change Notices and updates to the ADP Workforce Now HRIS system. Communicate HRIS changes to payroll and create basic ad hoc reports and people reports for site-level leaders on demand.
• Partner with the Fleet Manager to provide basic claim management support for workers' compensation and auto insurance-related matters. Collect required claim-related information, respond to data and record requests, monitor claim statuses, and communicate updates to Management. Report on workers' compensation and auto claims with precision.
• Provide LOA information and brochures to employees, ensuring they have access to the Leave Center. Communicate leave requests and questions through to the HR Business Partners and/or Leave Center as needed.
• Ensure compliance updates and changes (via poster, policy, etc.) are posted and communicated to all supported staff, keeping everyone informed.

Qualifications

• 5+ years of experience working in a similar human resources role with a solid understanding of best practices and procedures in Human Resources administration.
• A High School diploma or equivalent is required. A Bachelor’s degree in human resources, Business Administration, or a related field is preferred. Other combinations of experience and education that meet the minimum requirements may be substituted.
• Ability to travel to Dayton, Ohio, and the Home Office in Brea, California.
• Proficient with Microsoft Office Suite or related software; ability to quickly learn the organization’s HRIS management systems.
• Experience working with outside payroll companies such as Paychex or ADP. Prior experience with ADP Workforce Now is preferred.
• Outstanding communication and interpersonal skills that shine!
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to handle data with confidentiality and care.
• Project management experience with strong organizational and time management skills, demonstrating a proven ability to meet deadlines.

Benefits

• Competitive salary + Car Allowance.
• Comprehensive health, dental, and vision insurance to take care of you!
• 401(k) plan with company matching to help you secure your future.
• Paid time off, including vacation and holidays, so you can recharge!
• Professional development opportunities to help you grow and thrive within the organization.
• A supportive, inclusive, and dynamic workplace culture focused on teamwork and employee well-being.

#HLP2

Pay Range: $70,000 USD - $80,000 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy