Area General Manager

HHM Hospitality; Alexandria (VA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Quarterly Bonuses

Education/Professional Development

Technology Reimbursements

Job summary

HHM Hospitality invites an Area General Manager to oversee two Select Service properties in the Alexandria market. You will lead front office, housekeeping, and maintenance, ensuring service excellence and financial performance while building a culture of accountability and development.

Successful candidates will have a bachelor’s or associate degree in business or hospitality and prior hotel management experience.

Qualifications

• Associate or Bachelor’s Degree in Business, Hospitality or related field.
• Previous hotel management experience required.

Responsibilities

• Lead and mentor a diverse team to drive collaboration and accountability.
• Oversee service standards, guest satisfaction, and personalized experiences.
• Develop and execute strategies to maximize revenue and control costs.
• Oversee front office, housekeeping, and maintenance to ensure smooth operations.
• Foster continuous learning and career development for team members.

Skills

Leadership

Guest Experience

Operations

Financial Performance

Team Development

Education

Bachelor’s or Associate degree in Business/Hospitality

Job description

Overview

Opportunity: Area General Manager

We are seeking an exceptional Area General Manager to oversee dual Select Service properties in the historic, vibrant Alexandria market. In this high-impact executive role, you will drive operational excellence, guest satisfaction, and top-line performance across both the Courtyard by Marriott Alexandria Old Town/Southwest and the SpringHill Suites Alexandria Old Town/Southwest.

Your Growth Path

Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.