Area General Manager

HHM Hotels; Alexandria (VA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Travel Discounts

Commuter Benefits

Bonuses and Incentives

Wellness Program

Professional Development

Technology Reimbursements

Job summary

HHM Hotels in Alexandria seeks an Area General Manager to oversee two Select Service properties, Courtyard Alexandria Old Town/Southwest and SpringHill Suites Alexandria Old Town/Southwest. This executive role drives operations, guest satisfaction, and top-line performance across both hotels.

You will lead and mentor a diverse team, set clear expectations, and execute strategies to maximize revenue, control expenses, and uphold quality standards.

Qualifications

• Leadership experience in hotel operations.
• Proven ability to drive guest satisfaction and service standards.
• Experience managing budgeted revenue and expenses.

Responsibilities

• Lead, mentor, and develop a diverse hotel team to meet targets.
• Oversee front office, housekeeping and maintenance for two properties.
• Develop and execute revenue strategies and cost controls.
• Ensure swift resolution of guest issues and uphold service quality.

Skills

Leadership

Guest satisfaction focus

Strategic planning

Team mentorship

Education

Associate or Bachelor’s Degree in Business or Hospitality

Job description

Opportunity: Area General Manager

We are seeking an exceptional Area General Manager to oversee dual Select Service properties in the historic, vibrant Alexandria market. In this high-impact executive role, you will drive operational excellence, guest satisfaction, and top-line performance across both the Courtyard by Marriott Alexandria Old Town/Southwest and the SpringHill Suites Alexandria Old Town/Southwest.

Your Growth Path

Regional Director of Operations – Vice President of Operations

Your Focus

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels