Area Customer Service Coordinator

neteffects; Dearborn (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

The NetEffects team is seeking a detail-oriented Mailroom / Office Support Specialist for multiple locations throughout Southeast Michigan. The role covers mail processing, printing, document assembly, and front-desk support across sites.

Travel between client locations (up to 40–50 miles) is required with a Monday–Friday, 8 AM–5 PM schedule, and occasional early mornings, evenings, or weekends. This 11-month assignment offers mileage reimbursement and a strong benefits package.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of related work experience.
• Strong customer service and communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to multitask and adapt to changing priorities.
• Ability to lift up to 50 lbs.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Sort, process, and deliver mail.
• Complete printing, copying, and document assembly requests.
• Answer phones and provide excellent customer service.
• Replace toner and coordinate service calls for office equipment.
• Troubleshoot basic printer and copier issues.
• Travel between client locations as needed.
• Perform general office support duties.

Skills

Customer service

Communication

Multitasking

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Job description

Mailroom / Office Support Specialist – Multiple Locations, MI

Pay: $19.00–$21.00/hr
Duration: 11-month assignment
Location: Multiple locations throughout Southeast Michigan
Schedule: Primarily Monday–Friday, 8 AM–5 PM. Flexibility required for early mornings, evenings, and occasional weekends.

Job Responsibilities

• Sort, process, and deliver mail.
• Complete printing, copying, and document assembly requests.
• Answer phones and provide excellent customer service.
• Replace toner and coordinate service calls for office equipment.
• Troubleshoot basic printer and copier issues.
• Travel between client locations as needed.
• Perform general office support duties.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of related work experience.
• Strong customer service and communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to multitask, learn quickly, and adapt to changing priorities.
• Ability to lift up to 50 lbs.
• Valid driver's license, reliable personal vehicle, and acceptable driving record.
• Willingness to travel between locations, including sites up to 40–50 miles apart.

Additional Details

• Business casual dress code.
• Mileage and applicable parking expenses reimbursed by Ricoh.
• Must be flexible to work at different locations, sometimes within the same day.

Service Areas: Auburn Hills, Detroit, Dearborn, Farmington Hills, Troy, Milford, Pontiac, Warren, Southfield, and Ann Arbor, MI.

Benefits: (employee contribution)

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.