Area Coach

Taco Bell; Salem (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading company in the fast-food sector seeks an Area Coach to oversee multiple franchise locations. The role focuses on operational excellence, leadership, and employee development, ensuring high sales and customer satisfaction. Ideal candidates will have significant management experience and strong communication skills. The position offers competitive salary, comprehensive benefits, and opportunities for personal and professional growth.

Benefits

Comprehensive medical and dental benefits

4 weeks of PTO per year

Auto and Technology Allowances

Discounts for life's adventures

Opportunities to support educational initiatives

Discounts, free food, swag

Qualifications

• 3-5 years of high-sales volume operational management experience.
• Proven track record in selecting, coaching, and developing managerial employees.

Responsibilities

• Lead and support Restaurant General Managers to ensure customer satisfaction.
• Coach and train managers at all levels, supporting national training initiatives.
• Address Employee Relations issues proactively.

Skills

Communication

Team Building

Analytical Skills

Conflict Resolution

Education

4-year degree

Job description

About the Job:

As an Area Coach, you'll be at the helm of 4-7 dynamic franchisee locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach.

The Day-to-Day:

• Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
• Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.
• Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
• Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.
• Uphold the highest standards of OSHA, health and safety codes, and company safety policies.
• Drive recognition and motivation across the market.
• Address Employee Relations (ER) issues proactively, providing assistance as needed.
• Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.

Is This You?

• 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
• Proven track record in selecting, coaching, and developing managerial employees.
• Proficient in business math, accounting, and analytical/decision-making skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
• Exceptional team-building abilities.
• Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Internal Promotion Qualifications

• Current Taco Bell employee with success in high sales volume, or equivalent ops management experience in Fortune 500 environments
• Consistent avg. supreme score A & B
• No underperforming stores (Supreme score C or F)
• Evidence of successful coverage of area while ACs are on leave
• Served as a mentor to potential and new RGMs
• Successful or higher mid and year end performance appraisal ratings for minimum two cycles

Work-Hard, Play-Hard:

• Competitive starting salary with bonus plan
• Comprehensive medical and dental benefits
• 4 weeks of PTO per year
• Auto and Technology Allowances
• Discounts for life's adventures (ex: theme parks, wireless plans, etc.)
• Opportunities to support the Taco Bell Foundation's educational initiatives and programs.
• Discounts, free food, swag and... honestly, too many good benefits to name