Area Chief of Staff - Veterinary Leadership & Quality

MARS Veterinary; Avon (IN); On-site; USD 129,000 - 186,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation support

Job summary

Banfield Pet Hospitals is seeking an Area Chief of Staff to lead, develop, and manage associate veterinarians across hospitals. You will drive a culture of quality and safety, deliver high-quality medical care, and ensure hospital performance aligns with Banfield standards. You will conduct visits and coach teams to maintain excellence.

You will recruit, onboard, and train new veterinarians and lead ongoing mentorship to build strong medical teams capable of delivering outstanding client service.

Qualifications

• DVM/VMD or equivalent required.
• Veterinary license in good standing or eligibility.
• Minimum 3 years experience in small animal medicine and surgery.

Responsibilities

• Live and exemplify the Five Principles of Banfield within self and team.
• Champion quality by driving a culture of quality and safety at hospital level.
• Perform regular hospital visits and quality audits to ensure compliance with standards.

Skills

Leadership

Conflict Management

Customer Focus

Developing Direct Reports

Directing Others

Building Effective Teams

Functional Hiring and Staffing

Communication Skills

Managing and Measuring work

Peer Relationships

Drive for Results

Education

DVM/VMD or equivalent

Job description

Banfield Pet Hospitals is seeking an Area Chief of Staff to lead, develop, and manage associate veterinarians across hospitals. You will drive a culture of quality and safety, deliver high-quality medical care, and ensure hospital performance aligns with Banfield standards. You will conduct visits and coach teams to maintain excellence.

You will recruit, onboard, and train new veterinarians and lead ongoing mentorship to build strong medical teams capable of delivering outstanding client service.