Area Administrator - Durham/Chapel Hill (NC27)

Young Life; Chapel Hill (NC); On-site; USD 20,000 - 25,000; Full time

Job summary

Young Life seeks an Area Office Administrator I to provide administrative support for the field ministry area office, helping it run efficiently.

Responsibilities include handling correspondence, answering phones, managing donations and databases, coordinating events, and producing mailings and newsletters. Strong organization, confidentiality, and MS Office skills are essential, with high school or associate degree preferred.

Qualifications

• High school education or its equivalent.
• Associates degree preferred.
• Ongoing education encouraged.

Responsibilities

• Answer correspondence, filing and prepare mailings.
• Answer phones and respond to voicemail, e‑mail and phone calls in a timely and professional manner.
• Create and maintain area M‑Site and newsletters.
• Send donor thank‑you letters and personal support mailings.
• Track donations and maintain donor databases; manage monthly expenses and budgets.

Skills

Typing 55–60 wpm

Strong organizational skills

Communication skills

Confidentiality

Education

High school diploma or equivalent

Associates degree preferred

Tools

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Job description

If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally.

Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.

Because of Young Life’s exclusive Christian purposes of evangelism and discipleship as set forth in its Articles of Incorporation and in these Bylaws, and to reflect what has always been and will continue to be the position of Young Life, specifically the Christian belief that each and every employee and volunteer of the corporation should minister as a servant of God with the primary responsibility of proclaiming the gospel of Jesus Christ and, as such, is an integral part of the Christian mission and ministry of the corporation.

Young Life shall only employ individuals or enlist volunteer leaders who: (a) profess a belief in Jesus Christ as their personal Savior and Lord; and (b) subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: (i) be ready, willing and able to fulfill such ministry functions as may be required by the organization; (ii) refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life, and (iii) abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities.

Area Office Administrator I

Summary

This position provides administrative support, enabling the Young Life field ministry area office to function an organized and efficient manner.

Essential Duties

Written and Verbal Communication

• Answer correspondence, do filing and prepare mailings.
• Answer phones.
• Respond to voicemail, e‑mail and phone calls in a timely and professional manner.
• Gather articles, pictures, layout, production, mail, etc. for newsletter from area staff.
• Create club/event postcards, flyers, and/or maps.
• Send prayer e‑mails and monthly updates.
• Send personal support mailings.
• Create and maintain area M‑Site.
• Send thank‑you letters to donors.
• Interact with area office assistant, area directors, area committee, volunteer team leaders and leaders with area.

Administration

• Process and track donations.
• Maintain donor and leader databases, ensuring that leader forms, driver questionnaires and criminal background checks are up‑to‑date.
• Manage monthly expenses and budgets, including area bank account records, FDT, area and staff expense reports.
• Accounting: pay bills, submit bank account records/purchase card expenses and donations and make copies, evaluate financial monthly status and update FDT each month.

Database Management

• Maintain contact databases including the following: Update area donor database on a regular basis.
• Enter club card data into kid database.
• Update parent database.
• Maintain newsletter recipient list.
• Create and maintain banquet invitation list.
• Update contact in Palm/Outlook.
• Update e‑mail distribution lists: club kids, campaigners, committee, leaders and prayer partners.

Human Resource for Regional Administrators

• Track and report vacation, sick and personal days for eligible area staff.
• Submit timesheets for hourly staff.
• Complete Personnel Action Requests and required documents to hire or terminate area staff and forward to region for approval.

C. Event Administration

Area Staff Meetings

• Area Staff Meetings
• Area leadership meetings
• Area committee meetings

Camp

• Track participation, payments, health forms and how much each kid has earned in fundraisers.
• Send letters to parents about camp sign‑ups, itineraries and health forms.
• Responsible for fundraiser marketing.
• Construct and distribute camp brochures.
• Communicate with camp regarding camp contracts, R2 deposits, A‑forms, housing request forms and 10‑day call‑ins.

Banquet/Golf Marathon/Auction

• Create invitations, banquet sponsor packet, table host packet, banquet program and donor cards.
• Track guest list, table sponsors, RSVP list and donations received from banquet.
• Coordinate with table hosts about their invitation lists.
• Mail invitations.
• Send thank you notes to banquet donors.
• Track table sponsors.

D. Training

• Provide training to area office assistant, area directors, area committee, volunteer team leaders and leaders with various items, processes and applications related to field administration.

Working Conditions

Office Environment

Education

• High school education or its equivalent.
• Associates degree preferred.
• Ongoing education encouraged.

Experience Required For The Job

• Previous administrative assistant experience preferred.
• Ability to type 55 to 60 words per minute with few errors.
• Proficiency in Microsoft Office Suite (which includes Word, Excel, Outlook and PowerPoint).
• Strong organizational skills with attention to detail and processes with the capability of handling concurrent tasks and constant interruptions.
• Good grammar skills and strong written and verbal communication skills.
• Ability to maintain confidentiality.
• Basic accounting skills.
• Detail oriented multi-tasking ability.
• Proven relational skills with both kids and adults.
• Initiative with developing processes/systems around events – data organization and maintenance.
• Great customer service skills.

Job Specific Working Conditions

The anticipated hourly rate for this position can range from $14.75 - $18.43 depending on relevant experience and education, working location, and scheduled weekly hours.