Arctic Truck Guide

Holland America-Princess (Holland America Dawson City Inn); Fairbanks (AK); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

End-of-Season Bonus

Employee Housing

Job summary

Borealis Basecamp in Fairbanks, Alaska seeks an Adventures Arctic Truck Guide to lead off-road tours for up to 12 guests on Sunset/Snowcoach experiences, with other offerings like Lunch Tours and Bike Tour Drop-offs for the 2026-2027 season.

You will greet guests, give safety briefings, operate a UTV/Snowmobile/Arctic Truck, transport guests, build and maintain an outdoor campfire, and host sunset moments with champagne, snacks, and hot cocoa before returning to Basecamp.

Qualifications

• High school diploma or GED required.
• Alaska TAPS certification or eligible.
• Valid driver’s license and ability to qualify for for-hire commercial insurance (clean driving record, >26 years old).
• Ability to obtain Wilderness First Responder certification (training offered).
• Experience in hospitality or guest services preferred.
• Ability to operate off-road vehicles in variable weather.

Responsibilities

• Greet guests and provide safety briefings prior to tours.
• Operate UTV/Snowmobile/Arctic Truck to transport guests safely.
• Lead or co-lead tours including Sunset/Snowcoach experiences.
• Build and maintain an outdoor campfire; serve champagne, s’mores, hot cocoa.
• Handle adventure desk tasks and maintain gear and waivers.
• Assist across departments and work rotating schedule.

Skills

Guest service

Communication

Outdoor work

Safety briefing

Driver's license

Arctic adaptability

Education

High school diploma or GED

Alaska TAPS certification/eligible

Training for Alcohol Professionals

Tools

UTV operation

Snowmobile operation

Campfire setup

Job description

Adventures

Arctic Truck Guide

$19.00 / hour + tips

Fairbanks

This is an operator/guide role that leads on and off-road tours for up to 12 guests at a time in Borealis Basecamp’s customized Toyota Tundra Arctic Truck, including primarily Sunset/Snowcoach Tours. Other tour offerings may include Lunch Tours, Bike Tour Drop-offs, and new off-road tour experiences for the 2026-2027 season.

On the Sunset/Snowcoach Tour you will be leading or co-leading guests on a sightseeing tour experience up a local firebreak trail to a scenic viewpoint with a clear acrylic dome looking over Borealis Basecamp with the Alaska Range in the backdrop.

Guide duties include: greet guests and ensure they are appropriately geared up for the experience, give safety briefing and overview of tour experience, operate equipment to safely deliver guests to sunset hill. Build & maintain a campfire, serve champagne/s’mores/hot cocoa, and entertain guests while they watch the sunset before returning to Basecamp. Wash, dry, fuel and park vehicle(s) after tour.

The other tours will involve transporting guests to and/or from certain destinations at given times while providing different levels of guidance, information, and entertainment depending on the tour or experience. This position will have variable tour times based on the time of year and daylight hours and has a strong emphasis on guest service skills. All Adventures Team staff work a rotating schedule providing coverage at the Adventure Desk approximately 1 day per week.

Adventure Desk Duties: Greet guests as they enter the adventure center, check them in and ensure all applicable waivers are signed, outfit guests into proper fitting gear, sanitize gear as it is returned, sell merchandise and tours from the adventure desk, clean desk, and maintain a tidy building for guests, communicate accurate availability for all tours to guests.

All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and interact confidently and professionally with guests from around the world.

Key Responsibilities

• Ability to communicate with staff & guests in a professional manner
• Willing to work a flexible schedule
• High school diploma/GED
• Ability to obtain an Alaska TAPS certification (
• Training for Alcohol Professionals
• )
• Ability to safely operate a UTV, Snowmobile, and custom off-road Arctic Truck to transport guests in variable weather
• Able to lift, rotate, carry, and place 50 lbs
• Willingness to work outdoors in the Arctic climate is crucial while having the ability to navigate uneven terrain in low light
• Ability to work on feet for up to 8 hours a day.
• Attention to detail.
• Any & all other duties as assigned

Qualifications

• Ability to communicate professionally with guests and team members
• High school diploma or equivalent required
• Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old)
• Ability to obtain Wilderness First Responder certification. (Training offered in early August)
• Ability to safely operate a UTV or snowmobile in variable weather conditions
• Ability to build, light and maintain an outdoor campfire
• Ability to safely operate a woodstove
• Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Basic computer skills, including familiarity with Microsoft Office or similar systems
• Ability to work on your feet for extended periods (up to 8 hours)
• Previous hospitality, guest service, or outdoor operations experience preferred

Preferred Skills

• Strong customer service and interpersonal communication skills
• Ability to multitask and remain organized in a fast-paced environment
• Experience working in remote locations or Alaska tourism industry
• Problem-solving skills and proactive mindset

Physical Demands

• Ability to navigate uneven terrain, often in low-light conditions
• Ability to work in extreme weather conditions, including Arctic cold
• Ability to lift, carry, and position up to 50 lbs
• Ability to work outdoors for extended periods of time
• Ability to safely operate motorized off road vehicles

Compensation & Benefits

End-of-Season Bonus

A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus.

Employee Housing

On-site housing is available for $10.50 per day. Rooms are double or triple occupancy. Amenities include shared common areas with TV, Wi-Fi, dining space, and an exercise area.

Housing also includes private bathrooms, laundry facilities, staff-prepared lunch and dinner, and a self-serve continental breakfast (oatmeal, cereal, fruit, etc.).

Pre-Employment Requirements

Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.

Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.

Department

Adventures

Reports To

Adventures Manager

Employment Type

Full-time Seasonal

Season Start Date

August 24

Season End Date

April 12

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