Archive Technical Engineer

LTM; Woodbridge Township (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

LTM is seeking an Archives Technical Engineer for its Iselin, NJ location to support and improve our News Production and Archives workflows.

You will manage tape digitization pipelines, maintain hardware and software, and work with IT, Engineering, and Operations to deliver reliable archival services. This role emphasizes hands-on problem solving, strong communication, and a client-facing mindset in a dynamic media environment.

Qualifications

• Bachelor’s degree or higher in a technology-focused field with 3.0 GPA or higher.
• Experience with video digitization workflows is required.
• Strong troubleshooting and client-facing communication skills.

Responsibilities

• Provide frontline technical support for robotic tape systems and ingest/ QC platforms.
• Configure and maintain tape digitization hardware and software for optimal performance.
• Troubleshoot digitization issues including errors and data corruption.
• Perform preventative maintenance on software and hardware to minimize downtime.
• Collaborate with IT, Engineering, Maintenance, and Operations to resolve issues.
• Coordinate with vendors for remote support and RMAs.
• Quality-check digitized files to meet archival standards.
• Communicate updates to clients and ensure satisfaction.
• Document issues and resolutions clearly.

Skills

Video digitization

Hardware integration

Windows Server

AV codecs/formats

Networking basics

Problem solving

Communication skills

Education

Bachelor’s degree in technology or related field

Tools

ServiceNow

Asana

Jira

Confluence

AWS/Azure

Job description

LTM’ s Media & Entertainment team is looking for dynamic and enthusiastic candidates for an Archives Technical Engineer positionin Iselin - NJ location.

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.

Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTN — a Larsen & Toubro Group company — combines the industry-acclaimed strengths in solving the most complex business challenges and delivering transformation at scale.

For more information, please visit www.ltm.com.

Job Description:

Archives Technical Engineer: Iselin - NJ location

The Archives Technical Engineer is part of a mission critical technology team responsible for the support and innovation of our clients News Production and Archives environments In this role you will be responsible for supporting and maintaining the workflows and infrastructure necessary to capture and preserve high-quality digital copies of archival tapes. This client facing role requires strong problem-solving skills technical expertise and excellent communication abilities

Work Schedule:

Sunday -Thursday 8-4 or 2-10

Tuesday -Saturday 8-4 or 2-10

You Will:

• Act as frontline technical support providing troubleshooting and technical diagnosis for robotic tape systems, ingest capture servers, QC, and transcode platforms
• Configure and maintain tape digitization equipment including servers decks and software to ensure optimal performance and efficiency
• Troubleshoot technical issues related to tape digitization including errors data corruption and equipment malfunctions
• Perform preventative maintenance for software and hardware ensuring optimal performance and minimizing downtime
• Collaborate with internal teams including IT Engineering Maintenance and Operations to resolve issues
• Liaise with external vendors for technical support remote sessions processing RMAs and resolving technical issues
• Perform regular quality control checks on digitized files to ensure they meet the required standards for archival preservation and accessibility
• Communicate effectively with clients provide guidance and updates on issue resolution and ensure client satisfaction
• Document all technical issues and resolutions in a clear and concise manner

Skills You Will Bring:

• Proven ability to support video digitization encoding and transcoding platforms
• Experience with hardware integration and troubleshooting components such as VTRs encoders and SDI streams
• Proficiency in Windows Server and OS
• Knowledge of audiovideo codecs and formats
• Familiarity with MAMPAM systems and metadata management
• Foundational knowledge of enterprise infrastructure including routers firewalls TCPIP and DNS
• Experience with project management documentation and ticketing systems such as Service Now Asana Jira or Confluence
• Experience with cloudbased storage and processing platforms such as AWS or Azure is a plus
• Familiarity with database management systems such as PostgreSQL or MS SQL is a plus
• Effective Communication Skills, Customer Service Oriented, Teamwork and collaboration.
• Ability to learn quickly and adapt quickly to changing priorities.
• Strong intellectual curiosity and affinity to technology.
• Exhibits attention to detail in day-to-day activities along with Problem solving abilities.
• Technical curiosity and motivation to succeed. Well-rounded extra-curricular experiences, with demonstrated leadership.

Education:

• Bachelor’s degree or higher with a technology focus.
• Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
• 3.0 GPA or higher.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.