Architecture & Design Sales Representative

ABET LAMINATI North America; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Job summary

ABET LAMINATI North America is seeking an A&D Representative to build and manage relationships with architects, designers, fabricators, retailers and contractors in the regional territory. This role reports to the Territory Manager and collaborates with sales, technical services, and marketing to identify opportunities, deliver product support, and maintain account activity.

The position emphasizes relationship-building, product specification, and collaboration across teams, with travel within

Qualifications

• High school diploma or equivalent
• 1-2 years of prior work experience
• Bachelor’s degree in business related field OR 3+ years of relevant sales experience
• 1 year of inside sales experience
• 1 year of design and/or architecture experience at a design/architecture firm
• Proficiency in CRM Software - Dynamics 365
• Proficiency in Microsoft Suite products
• Ability to build strong client relationships and achieve sales targets
• Independent and team-oriented with proactive communication
• Strong analytical, negotiation, and conflict resolution skills

Responsibilities

• Build and maintain relationships with architects, designers, fabricators, retailers, builders, and other partners to grow market share.
• Identify new business opportunities and execute strategies with the sales team to expand regional presence.
• Conduct regular customer visits, product knowledge sessions, and networking activities to support account growth.
• Provide samples, literature, and marketing materials to promote brand awareness and product adoption.
• Address customer issues proactively, keeping the Territory Manager informed of escalating concerns.
• Communicate ongoing account activity through updates, status reports, and CRM usage.
• Collaborate with the Technical Service Team to ensure installers receive accurate product information and support.
• Manage merchandising materials and sample inventory within the region.
• Support regional and national initiatives, trade marketing efforts, and organizational programs.
• Maintain strong product and industry knowledge through ongoing learning, events, and trade shows.
• Share insights and coordinate internally with teammates to maximize customer opportunities.

Skills

CRM Dynamics 365

Microsoft Office

Relationship building

Sales targeting

Analytical skills

Negotiation

Education

Bachelor’s degree in business or related field

3+ years of relevant sales experience

High school diploma or equivalent

Job description

The A&D Representative is responsible for building and managing relationships with design and architecture partners to drive product specification and regional market growth. Reporting to the Territory Manager, this role primarily collaborates with sales, technical services, and marketing teams to identify opportunities, deliver product support, and maintain consistent account activity.

Territory: Massachusetts, Maine, New Hampshire, Vermont, Rhode Island, and Washington, D.C.

Major Responsibilities:

• Build and maintain strong relationships with architects, designers, fabricators, retailers, builders, and other key partners to grow market share.
• Identify new business opportunities and execute strategies with the sales team to expand presence in the region.
• Conduct regular customer visits, product knowledge sessions, and networking activities to support account growth.
• Provide samples, literature, and marketing materials to promote brand awareness and product adoption.
• Address customer issues proactively, keeping the Territory Manager informed of any escalating concerns.
• Communicated ongoing account activity through consistent updates, status reports, and CRM utilization.
• Collaborate with the Technical Service Team to ensure installers receive accurate product information and support.
• Manage merchandising materials and sample inventory within the region.
• Support regional and national initiatives, trade marketing efforts, and organizational programs.
• Maintain strong product and industry knowledge through ongoing learning, events, and trade shows.
• Share insights and coordinate internally with teammates to maximize customer opportunities.

Minimum Qualifications:

Education

• High school diploma or equivalent education

Work Experience

• 1-2 years of prior work experience

Preferred Qualifications:

Education / Certification / License

• Bachelor’s degree in business related field OR 3+ years of relevant sales experience

Work Experience

• 1 year of inside sales experience
• 1 year of design and/or architecture experience at a design/architecture firm

Knowledge / Skills / Abilities

• Proficiency in CRM Software - Dynamics 365
• Proficiency in Microsoft Suite products
• Proven track record delivering results while adding significant value in building brand equity
• Strong client relationship skills with strong record of excellence in achieving sales targets
• Dependable and team oriented with a history of being able to work independently
• Strong analytical skills
• Solid negotiation, conflict resolution, and people management skills.

Physical Requirements and Working Conditions

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Frequent travel.