Arcade Technician — Keep the Fun Rolling

Family-Entertainment-Group; Las Vegas (NV); On-site; USD 38,000 - 58,000; Full time

Job summary

Family Entertainment Group is seeking a hands-on Arcade Technician to keep our entertainment centers running smoothly in Las Vegas. You will repair and maintain arcade games, perform preventive maintenance, and help guests with game issues to ensure an exceptional experience.

Responsibilities include sourcing parts, following security procedures, and supporting other locations as needed. A minimum of one year of technical experience and a high school diploma with some technical training is

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training.
• Ability to lift up to 50lbs and stand for extended periods.
• Strong communication and team leadership skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.

Skills

Communication skills

Team leadership

Education

High School diploma and some technical training

Job description

Family Entertainment Group is seeking a hands-on Arcade Technician to keep our entertainment centers running smoothly in Las Vegas. You will repair and maintain arcade games, perform preventive maintenance, and help guests with game issues to ensure an exceptional experience.

Responsibilities include sourcing parts, following security procedures, and supporting other locations as needed. A minimum of one year of technical experience and a high school diploma with some technical training is