Arcade Technician Associate

Round One Entertainment Inc.; Albuquerque (NM); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

1 hour of play (non-prize) per week

90 minutes of bowling per week (shoes)

1 hour of karaoke/billiards per week

50% discount on food items per shift

1 free beverage per shift

Job summary

Round One Entertainment Inc. in Albuquerque, NM seeks a part-time Mechanic/Technician to operate and maintain arcade and bowling machines. You will troubleshoot malfunctions, perform repairs, and support the facility team during busy periods.

The ideal candidate has a high school diploma or GED, 2 years related experience or equivalent, and strong customer service skills. Availability nights/weekends is preferred to meet business needs.

Qualifications

• Must have a high school diploma or GED.
• Two-year related experience preferred; or equivalent combination of education and experience.

Responsibilities

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with installation, maintenance, and repairs of mechanical and circuitry issues in arcade games or bowling machines.
• Identify common problems with components like controls and audio systems.

Skills

Customer service

Communication

Analytical thinking

Interpersonal skills

Diversity awareness

Education

High school diploma or GED

Two-year related experience

Job description

Applicants must have a completed high school diploma or GED.

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician. Overview: The Mechanic is responsible for the operation of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines. Applicants must have a completed high school diploma or GED.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Open availability, especially nights and weekends preferred.

Essential Duties

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education And/or Experience

• Two-year related experience; or equivalent combination of education and experience, is preferred.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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