Arcade Technician Associate

Round1 Entertainment Inc; Albuquerque (NM); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Time play per week

Bowling per week

Karaoke/Billiards per week

Food discount on items per shift

Free beverage per shift

Job summary

Round One Entertainment in Albuquerque, NM is hiring a part-time, non-exempt Mechanic/Technician to oversee, maintain, and repair arcade and bowling machines in a busy entertainment venue.

The role requires a high school diploma or GED and offers flexible, open availability with nights and weekends preferred; duties include diagnosing malfunctions, assisting with installations, and keeping the workshop clean and safe.

Qualifications

• High school diploma or GED required.
• Two-year related experience preferred.

Responsibilities

• Responds to customer complaints of machine malfunctions and analyzes the root cause.
• Assist with installation, maintenance, and repairs of mechanical and circuitry issues in arcade and bowling machines.
• Identify common problems with components like controls and audio systems.

Skills

Customer service

Interpersonal skills

Communication

Critical thinking

Education

High school diploma or GED

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview

The Mechanic is responsible for the operation of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.

Applicants must have a completed high school diploma or GED.

Open availability, especially nights and weekends preferred.

Benefits:

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties:

• Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
• Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.
• Able to readily identify the most common problem with components like controls and audio systems.

Other:

• Performs maintenance and repair tasks.
• Keeps a clean and organized workshop.
• Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.
• Other duties may be assigned.

Non-Essential Duties:

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:

• Two-year related experience; or equivalent combination of education and experience, is preferred.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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