Arcade Guest Experience Associate

Fun Spot America; Kissimmee (FL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

401K eligibility after 6 months

Birthday PTO

Holiday double pay

Summer and Holiday Bonus

Pay on-demand

In-park discounts

Discounted park admission

Discounted park retail

Partner attraction discounts

Voluntary benefits options

Job summary

Fun Spot America Theme Parks in Orlando/Kissimmee is seeking enthusiastic Arcade Attendant Team Members to join our guest-focused team. Part-time roles under 30 hours per week with a pay range of $14.00–$16.00 per hour are available.

As an Arcade Attendant, you will greet guests, process game sales, handle cash and POS transactions, upsell, manage inventory, and ensure safety. You will engage customers, maintain a clean area, and support opening/closing duties in a fast-paced environment.

Qualifications

• Cash handling certification required.
• Sales experience preferred.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• Basic math skills for cash handling.

Responsibilities

• Engage with guests by greeting them with a friendly and welcoming attitude, providing excellent guest service.
• Collaborate with team members to ensure smooth operation of the arcade and midway areas.
• Process transactions for game sales, Fun-E-Cards, and more.
• Handle cash, and electronic funds, and process transactions using the POS system.
• Upsell to exceed sales targets and goals.
• Assist with inventory management of redemption and game areas; restock supplies.
• Encourage guests to play games by spioeling and motivating them.
• Provide prizes to winners of games when applicable.
• Respond to guest concerns by problem solving and asking for leadership assistance when needed.
• Follow safety and hygiene guidelines to ensure a safe working environment.
• Notify Arcade Techs of any machine errors, and return game play credit to guests; perform minor repairs as led by the arcade tech.
• Clean bathrooms in the Arcade.
• Have a working knowledge of all games and game play objectives.
• Assist guests and respond to any questions or concerns.
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Maintain a clean work area.
• Perform opening and closing department duties as assigned.
• Maintain a professional image at all times.
• Complete any other duties to assist with the operation of the park.

Skills

Guest service

Cash handling

Sales experience

Team player

Communication skills

Math skills

Job description

Fun Spot America Theme Parks in Orlando/Kissimmee is seeking enthusiastic Arcade Attendant Team Members to join our guest-focused team. Part-time roles under 30 hours per week with a pay range of $14.00–$16.00 per hour are available.

As an Arcade Attendant, you will greet guests, process game sales, handle cash and POS transactions, upsell, manage inventory, and ensure safety. You will engage customers, maintain a clean area, and support opening/closing duties in a fast-paced environment.