Arcade Guest Experience & Sales Associate

Fun-Spot-America-Kissimmee; Kissimmee (FL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

401K

Birthday PTO

Holiday double pay

Summer and Holiday Bonus

Pay on-demand

In-park discounts

Park admission discount

Retail discounts

Partner discounts

Voluntary benefits

Job summary

Fun Spot America Theme Parks in Orlando, FL is hiring Arcade Attendant team members for part-time positions in the Arcade department. You will engage guests, process transactions at the POS, upsell games, and maintain clean, safe areas while delivering high-quality guest service.

The role requires weekend availability and one weekday, with pay ranging $14.00-$16.00 per hour. This is a part-time, on-site position in Kissimmee and Orlando.

Qualifications

• Ability to pass cash handler certification.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Team player with a positive attitude.
• Basic math skills for handling cash transactions.
• Compliance with Fun Spot America Theme Park’s drug-free workplace policy, including consent to pre-employment drug testing and adherence to federal, state, and local laws regarding drug and alcohol use.
• Successfully undergo a comprehensive background check and motor vehicle check when applicable.

Responsibilities

• Engage with guests by greeting them with a friendly and welcoming attitude, providing excellent guest service.
• Collaborate with team members to ensure smooth operation of the arcade and midway areas.
• Process transactions for game sales, Fun-E-Cards, and more.
• Handle cash, and electronic funds, and process transactions using the point-of-sale system.
• Stalk the arcade floor to help exceed sales targets and goals by upselling.
• Assist with inventory management of redemption and game areas. Restock supplies if necessary.
• Encourage guests to play games by spioeling and motivating them.
• Provide prizes to winners of games when applicable.
• Responds to any guest concerns by problem solving and asking for leadership assistance when needed.
• Follow all safety and hygiene guidelines to ensure a safe working environment.
• Notify Arcade Techs of any machine errors, and return game play credit to guests. If necessary, perform minor repairs on games as led by the arcade tech.
• Clean bathrooms in the Arcade
• Have a working knowledge of all games and game play objectives
• Assist guests and respond to any questions or concerns
• Observe, instruct, and monitor guests for safety and guideline adherence.
• Maintain a clean work area.
• Perform opening and closing department duties as assigned.
• Maintain a professional image at all times.
• Complete any other duties to assist with the operation of the park.

Skills

Guest service

Communication

Cash handling

Sales experience

Tools

POS system

Job description

Fun Spot America Theme Parks in Orlando, FL is hiring Arcade Attendant team members for part-time positions in the Arcade department. You will engage guests, process transactions at the POS, upsell games, and maintain clean, safe areas while delivering high-quality guest service.

The role requires weekend availability and one weekday, with pay ranging $14.00-$16.00 per hour. This is a part-time, on-site position in Kissimmee and Orlando.