Arcade Game Technician — Keep the Fun Running

Family Entertainment Group LLC; Mason (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Family Entertainment Group LLC is seeking an on-site Technician to keep arcade games running smoothly at our Mason, OH centers. You will troubleshoot, repair, and perform preventive maintenance to minimize downtime and ensure a high-quality guest experience.

You’ll collaborate with management to plan maintenance, source parts, and manage inventory. The role requires a 50 lb lift capability and strong communication skills for teamwork and guest support.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training.
• Ability to lift up to 50lbs and stand for extended periods.
• Strong communication and team leadership skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management

Skills

Arcade game repair

Technical maintenance

Strong communication

Team leadership

Education

High School diploma

Job description

Family Entertainment Group LLC is seeking an on-site Technician to keep arcade games running smoothly at our Mason, OH centers. You will troubleshoot, repair, and perform preventive maintenance to minimize downtime and ensure a high-quality guest experience.

You’ll collaborate with management to plan maintenance, source parts, and manage inventory. The role requires a 50 lb lift capability and strong communication skills for teamwork and guest support.