Arcade Game Technician — Keep the Fun Rolling

Family Entertainment Group LLC; Scottsdale (AZ); On-site; USD 36,000 - 54,000; Full time

Job summary

Family Entertainment Group LLC in Scottsdale, AZ, is seeking a technician to keep arcade games in top condition and guests smiling. You’ll repair and maintain games, assist guests, and help implement preventive maintenance plans across locations.

The role requires a high school diploma with technical training and the ability to lift up to 50 lbs. You’ll work on-site with a team to ensure safety and game availability.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training.
• Ability to lift up to 50lbs and stand for extended periods.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime.
• Collaborate with Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.

Skills

Troubleshooting

Maintenance

Communication

Team leadership

Education

High School diploma or equivalent

Tools

Parts sourcing system

Job description

Family Entertainment Group LLC in Scottsdale, AZ, is seeking a technician to keep arcade games in top condition and guests smiling. You’ll repair and maintain games, assist guests, and help implement preventive maintenance plans across locations.

The role requires a high school diploma with technical training and the ability to lift up to 50 lbs. You’ll work on-site with a team to ensure safety and game availability.