Amusement Experience Associate

Round1 Entertainment Inc; Towson (MD); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Arcade play time

Bowling perk

Karaoke/Billiards time

Food discount

Complimentary beverage

Job summary

Round One Entertainment is hiring a Customer Service Associate for the Amusement Department. You will engage customers, handle inquiries, maintain arcade and bowling areas, and ensure friendly service during busy periods.

Ideal candidates have a High School diploma and 1–2 years in hospitality or retail, with the ability to work in a loud, bustling environment and lift up to 100 lbs with assistance as needed. Alcohol handling requires age 21+, shifts from 10am to 2am daily.

Qualifications

• High School diploma and 1–2 years of experience in a hospitality or retail environment.

Responsibilities

• Engage customers during shifts to determine needs are met.
• Maintain inventory levels in amusement games and counters.
• Keep games and counters clean and visually appealing to customers.
• Respond promptly and politely to customer requests with a friendly demeanor.
• Answer phone calls for general inquiries.
• Perform special projects and other duties as assigned by management.

Education

High School diploma

Job description

Round One Entertainment is hiring a Customer Service Associate for the Amusement Department. You will engage customers, handle inquiries, maintain arcade and bowling areas, and ensure friendly service during busy periods.

Ideal candidates have a High School diploma and 1–2 years in hospitality or retail, with the ability to work in a loud, bustling environment and lift up to 100 lbs with assistance as needed. Alcohol handling requires age 21+, shifts from 10am to 2am daily.