Arcade Attendant: Fun Customer Service with Flexible Shifts

Family Entertainment Group; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Family Entertainment Group in Las Vegas, NV seeks an Arcade Attendant to deliver fun, safe guest experiences at our centers. You will assist guests, operate POS, handle tickets, restock, and maintain clean game areas.

The role requires a high school diploma, friendly demeanor, flexible shifts including nights/weekends/holidays, basic math and cash-handling, and the ability to lift up to 30 pounds.

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and escalate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Communication skills

Cash handling

Flexibility

Safety awareness

Education

High school diploma or equivalent

Job description

Family Entertainment Group in Las Vegas, NV seeks an Arcade Attendant to deliver fun, safe guest experiences at our centers. You will assist guests, operate POS, handle tickets, restock, and maintain clean game areas.

The role requires a high school diploma, friendly demeanor, flexible shifts including nights/weekends/holidays, basic math and cash-handling, and the ability to lift up to 30 pounds.