Arcade Attendant: Create Fun, Safe Guest Experiences

Family-Entertainment-Group; Scottsdale (AZ); On-site; USD 17,000 - 21,000; Part time

Job summary

Family Entertainment Group in Scottsdale operates family entertainment centers and arcades. The Arcade Attendant delivers friendly, safe guest experiences, assists guests, operates POS systems, and keeps games and merchandise tidy.

You will handle transactions, promote promotions, manage basic upkeep, troubleshoot jams, and support game maintenance while maintaining cleanliness and safety standards.

Qualifications

• High school diploma or equivalent is required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends and holidays.
• Basic math and cash-handling skills are required.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and elevate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.

Skills

Customer service

Cash handling

Communication

Flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Family Entertainment Group in Scottsdale operates family entertainment centers and arcades. The Arcade Attendant delivers friendly, safe guest experiences, assists guests, operates POS systems, and keeps games and merchandise tidy.

You will handle transactions, promote promotions, manage basic upkeep, troubleshoot jams, and support game maintenance while maintaining cleanliness and safety standards.