Arcade Attendant — Casino Guest Safety & Service

Westgate Resorts; Las Vegas (NV); On-site; USD 18,000 - 26,000; Full time

Job summary

Westgate Las Vegas Resort & Casino is seeking an arcade attendant to ensure guest safety and maintain a clean, well-organized arcade area near the Las Vegas Strip. The role emphasizes excellent guest service and adherence to hotel standards.

Responsibilities include supporting management in safety and policy compliance, addressing guest inquiries, and reporting game issues as needed. A high school diploma is required, with flexibility to accommodate business needs in a busy resort environment.

Qualifications

• Ability to deal with a number of problems requiring initiative and good judgment.
• Ability to effectively deal with internal/external customers, some of whom will require patience, tact and diplomacy to defuse anger.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat, clean and well-groomed appearance.
• Ability to maintain the condition and appearance of the location.
• Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information with hotel guidelines.
• Reporting/fixing game issues as needed, including ticket and card malfunctions.

Responsibilities

• Ensure guest service, safety and cleanliness standards are met in the arcade area.
• To follow the Retail and Hotel Policies and Procedures.

Education

High School Diploma or equivalent

Job description

Westgate Las Vegas Resort & Casino is seeking an arcade attendant to ensure guest safety and maintain a clean, well-organized arcade area near the Las Vegas Strip. The role emphasizes excellent guest service and adherence to hotel standards.

Responsibilities include supporting management in safety and policy compliance, addressing guest inquiries, and reporting game issues as needed. A high school diploma is required, with flexibility to accommodate business needs in a busy resort environment.