Arcade Attendant

Five Star Parks and Attractions; Milford (OH); Vor Ort; USD 16.531.200 - 22.041.600; Teilzeit

Benefits dieser Stelle

Fun environment

Flexible scheduling

Paid training

Growth opportunities

Team member discounts

Large indoor entertainment center

Zusammenfassung

Five Star Parks and Attractions is seeking a guest-focused associate to greet guests, answer questions, stock prizes, and assist with light game maintenance. You will help ensure a welcoming, safe, and engaging arcade floor experience for guests of all ages.

Responsibilities include assisting technicians, restocking inventories, maintaining cleanliness, and collaborating with a multi-department team during busy periods. Weekend availability is essential for this role.

Qualifikationen

• Weekend availability is required.
• Able to stand for extended periods (up to 8 hours).
• Able to work in a loud, high-energy environment.
• Strong communication and customer service skills.
• Reliable, punctual, and team-oriented.

Aufgaben

• Greet and assist guests on the arcade floor in a friendly, professional manner.
• Assist Game Technicians with minor maintenance and basic troubleshooting.
• Stock and rotate crane prizes, replenish coin/ticket dispensers, and report shortages.
• Maintain floor cleanliness and safety, report hazards to management.
• Collaborate with Game Technicians, Redemption Staff, and Floor Supervisors; participate in opening/closing duties.

Kenntnisse

Customer service

Communication

Teamwork

Cash handling

Tools

Point-of-sale systems

Jobbeschreibung

Key Responsibilities

• Greet and assist guests on the arcade floor in a friendly, professional manner
• Answer guest questions about game instructions, token/card usage, and prizes
• Ensure guests of all ages feel welcomed, safe, and engaged at all times
• Proactively monitor the floor for guests in need of assistance

Game Support & Minor Maintenance

• Assist Game Technicians with minor game calls, including card reader resets, coin jams, and basic error clearing
• Report unresolved or complex game malfunctions to the Game Technician promptly
• Place and monitor "Out of Order" signage on non-functioning games when needed
• Perform basic troubleshooting using provided reference materials and technician guidance

Stocking & Inventory

• Stock and rotate crane machine prizes to ensure a full, visually appealing presentation
• Replenish coin and token dispensers throughout the arcade floor as needed
• Restock game card kiosks and report low inventory levels to management
• Conduct regular floor walks to check game and supply levels and report shortages
• Assist with prize redemption counter restocking as directed

Floor Cleanliness & Safety

• Keep the arcade area clean, organized, and free of hazards throughout the shift
• Wipe down game surfaces, handles, and screens regularly
• Ensure cords, cables, and game panels are in a safe, secured condition
• Report any safety concerns or damaged equipment to a manager immediately

Team Collaboration

• Work closely with Game Technicians, Redemption Staff, and Floor Supervisors
• Communicate game issues, supply needs, and guest concerns clearly and promptly
• Support team members across departments during busy periods as needed
• Participate in opening and closing duties as assigned

Requirements

• Weekend availability is required — Saturday and/or Sunday shifts are mandatory for this role
• Ability to stand, walk, and remain on your feet for extended periods (up to 8 hours)
• Comfortable working in a loud, high-energy, fast-paced entertainment environment
• Strong communication and customer service skills
• Reliable, punctual, and team-oriented attitude
• Ability to lift up to 30 lbs (restocking crane prizes, coin containers, etc.)

Nice to Have

• Prior experience in entertainment, hospitality, or retail environments
• Basic mechanical aptitude or interest in learning how arcade games operate
• Experience working with cash, tokens, or point-of-sale systems

Schedule & Availability

• Weekends REQUIRED — Saturday And/or Sunday Availability Is Mandatory
• Weekdays Flexible — afternoon and evening shifts available
• Holidays Holiday availability preferred — major holidays are our busiest days

Benefits and Perks

• Fun, upbeat work environment — no two shifts are the same
• Flexible scheduling to accommodate school and other commitments
• Paid training provided — no prior arcade experience necessary
• Opportunities for growth into Game Technician and leadership roles
• Team member discounts and perks
• Be part of one of the largest indoor entertainment centers in the US